The property was dirty, and the rooms were extremely hot, we were moved to 4 different rooms and all of them were super hot, the staff was annoyed with the fact that I kept coming back to tell them that there was no waybwe could stay in those rooms especially with the heat outdoors and then to have a room just as hot. They were rude about it and said that no one else was complaining, I had her come to one of the rooms to see for herself and she just nodded her head and walked out of the room and finally admitted how hot the room was and explained that they have issues with all the rooms upstairs. I asked if I checked out and just canceled the reservation if I could get a refund and she said yes, but upon checking out she said something totaly different and said we couldnt get a refund and would have to talk to the manager in the morning, well I've been trying to talk with someone since Saturday 6/15 up to now no one answers the phone when you use the option to speak with the front desk. This place was horrible and i will make sure all my friends and family know about it.