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Crowne Plaza Xian by IHG

4.5 star property
Luxury hotel in Xi'an with 3 restaurants and spa

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Photo gallery for Crowne Plaza Xian by IHG

Interior
Suite, 1 Bedroom (Dining Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Suite, 1 Bedroom (Dining Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Indoor pool

Reviews

9.4 out of 10
Exceptional
Located in historic Beilin, Crowne Plaza Xian offers a tranquil retreat with a hair salon and dry cleaning services. Unwind at the onsite spa, indulge in Chinese cuisine at one of three restaurants or connect to WiFi while lounging by the indoor pool.

Popular amenities

  • Bar
  • Non-smoking
  • Free parking
  • Spa
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
The current price is $82
includes taxes & fees
$77 per night
May 29 - May 30

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Club Lounge Access

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Dining Area)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Club Lounge Access

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 1 Twin Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Club Lounge Access

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hilton Xian

  • Pool
  • Spa
  • Parking available
  • Internet access
9.0 out of 10, Wonderful, 425 reviews
The price is $85
includes taxes & fees
$80 per night
Apr 29 - Apr 30
Hilton Xian
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About the neighborhood

Map
1st Middle of Zhu Que Road, Xi'an, Shaanxi, 710061

What's nearby

  • Drum Tower - 15 min walk - 1.3 km
  • Shaanxi History Museum - 3 min drive - 2.5 km
  • Xi'an Bell Tower and Drum Tower - 4 min drive - 4.0 km
  • Giant Wild Goose Pagoda - 4 min drive - 4.6 km
  • Xi'an Bell Tower - 4 min drive - 4.3 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 47 min drive
  • Xi'an East Station - 12 min drive
  • Xi'an West Railway Station - 19 min drive
  • Xi'an Station - 22 min drive
  • Tiyuchang Station - 11 min walk
  • Xiaozhai Station - 18 min walk
  • Nanshaomen Station - 20 min walk

Restaurants

  • ‪太子居多国料理 - ‬2 min walk
  • ‪阿罗本酒庄 - ‬2 min walk
  • ‪上野日本料理 - ‬4 min walk
  • ‪红红炒米 - ‬3 min walk
  • ‪印度菜菜 - ‬6 min walk

About this property

Crowne Plaza Xian by IHG

Crowne Plaza Xian by IHG is a great choice for a stay in Xi'an. Guests can be pampered with body wraps at the spa, and Zhuque Cafe, one of 3 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Public transportation is close by: Tiyuchang Station is just 11 minutes by foot.

Languages

Chinese (Mandarin), English, French, German

At a glance

DONE

Hotel size

    • 315 rooms
    • Arranged over 51 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 6:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Dining

Zhuque Cafe - This restaurant serves breakfast, lunch, and dinner.
Made In Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
B-G51 - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 160 per person

Children & extra beds

  • Rollaway beds are available for CNY 373.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 8 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Xian
Crowne Plaza Xian
Xian Crowne Plaza
Crowne Plaza Xi'An China/Shaanxi
Crowne Plaza Xian Hotel
Crowne Plaza Xian
Crowne Plaza Xian by IHG Hotel
Crowne Plaza Xian by IHG Xi'an
Crowne Plaza Xian an IHG Hotel
Crowne Plaza Xian by IHG Hotel Xi'an

Frequently asked questions

Does Crowne Plaza Xian by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Xian by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Xian by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Xian by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Xian by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Crowne Plaza Xian by IHG?

Check-in start time: noon; Check-in end time: 6:00 AM. Check-out time is noon.

What is there to do at Crowne Plaza Xian by IHG and nearby?

Crowne Plaza Xian by IHG has a spa and an indoor pool, as well as a fitness center.

Are there restaurants at or near Crowne Plaza Xian by IHG?

Yes, there are 3 onsite restaurants, featuring Chinese cuisine.

What's the area around Crowne Plaza Xian by IHG like?

Crowne Plaza Xian by IHG is a short 15-minute walk from Xi'an Museum and 15 minutes' walk from Drum Tower.

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Crowne Plaza Xian by IHG Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

An excellent place to stay. Great service. Very nice and well located. My family and I had a great stay.
John, 3-night trip

10/10 Exceptional

Excellent service and breakfast
Gaetano, 4-night trip

10/10 Exceptional

Near stadium and Metro. Walking distance to museums.
KAH WEE, 7-night trip

10/10 Exceptional

Room was upgraded and spacious on high floor. Some corner surface has minor dusts, facility really good but some of them were bit old. All in all is nice! Over expectation. Location good and various dinning option including onsite of hotel at top floor.
lang, 3-night trip

10/10 Exceptional

The hotel is clean and quiet. However, they do not assist guests with booking day tours. A bit of a walk to the nearest metro station but only a short taxi ride to bell/drum towers. Taxis are quite cheap here. Walkable to xian yan tower.
Shiqin, 5-night trip

8/10 Very good

Good location, older style hotel but well maintained. Staff are excellent, very helpful to ma because I can’t speak Chinese. Great breakfast, decent smallish gym. Too much plastic to be eco-friendly but very comfortable business stay.
Daniel, 2-night trip

8/10 Very good

Friendly and helpful.

It was a good pleasant stay.
4-night trip

10/10 Exceptional

My one bedroom unit is very spacious. I was solo but I think it's ok for a family of 3 or even 4. 1 bedroom, 1 big living room and the kitchen area. The unit has all necessities you may need for a comfortable stay. The washer dryer worked well and was even provided with detergent. Bathroom was in old-fashioned style but updated modern amenities and high-end toilet. Nice and neat. The staff were kind and sweet. Great location, just 1 street away from a street with many dumpling stores (including 1 highly rated online). There's a small draft beer bar next door with some mean beers and the staff are fun, too. Highly recommended.
Tram, 1-night trip

6/10 Good

I stayed a few nights at this hotel. As a five star hotel, this property meets the expectation of cleaness. The room setting is a bit out of date but it still works well in general. I particularly liked the bathroom layout -- it is larger than most hotel room bathroom by seperating toilet from shower/bath tub. The hotel staffs are good in general. However, I had a bad experience with one front desk staff -- Frank Fang. When I need to use the business center for a printing, I asked him where the business center was located. He told me that the business center had been closed. So, I asked him what the open hour of the business center was. He changed his words by saying that the business center was still open but no staff there. So, no guest can use the business center. Then, I asked his help for the printing. He said the front desk could help the printing but it would come with a charge. When I tried to hand him my USB drive for the priting, he told me that no USB drive would be accepted. Anyone who like to use the printing at the front desk has to use the Chinese App, Wechat, to transfer the file to him for the printing. For anyone without the Chinese App, nothing he can do. Then, he refused to give any additional help. I have a quite positive experience at this hotel. However, Frank Fang's attitude ruined my good impression of this hotel. Quite disappointed.
Xiao, 6-night trip

10/10 Exceptional

Ana, 2-night trip

10/10 Exceptional

JUN, 1-night trip

10/10 Exceptional

Yun, 2-night trip

10/10 Exceptional

Me hospedaria novamente com certeza.

Hotel maravilhoso, realmente um 5 estrelas perfeito. Só a Localização que não achei perfeita.
SÔNIA R X R, 3-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

9-night trip

10/10 Exceptional

Jing, 4-night trip

8/10 Very good

Frustou nossas expectativas

Hotel muito bom….mas deixou a desejar não arrumando o quarto na segunda diária….imperdoavel…pois saímos o dia todo para passear ,e foi alegado que não colocamos o papel na porta para arruma-lo
Andre Scalco, 2-night trip

10/10 Exceptional

Thomas, 1-night trip

8/10 Very good

交通不太方便，前往地鐵要走一段路。前台服務員很有禮貌，提供適當的服務。
CHUN HEI MONICA, 6-night trip

10/10 Exceptional

JIAMING, 6-night trip

10/10 Exceptional

Michel, 13-night trip

10/10 Exceptional

Eskild, 4-night trip

10/10 Exceptional

Zhengjie, 1-night trip

10/10 Exceptional

Feng, 3-night trip

10/10 Exceptional

Amazing
JIANG, 1-night trip