It was a family road trip, had 4 rooms booked there,, we got to the hotel and no one at front desk we waited for about 20 minutes and a lady come out from the back, and started yelling at us that the WiFi was down and she didn’t know we were there, by then more customers had arrived, and said they had reservations and the desk clerk told them she didn’t care if they went somewhere else, just a totally unexpected situation, my son had a room there also, he actually ask if we were on candid camera, other then that the hotel is pretty nice, thank you.