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Aristella Swissflair Hotel & Apartements

4.0 star property
Ski hotel with spa, near Zermatt-Matterhorn Ski Paradise

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aristella Swissflair Hotel & Apartements

Exterior
Terrace/patio
Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Airport transfer
    Airport transfer
  • Free breakfast
    Free breakfast
  • Spa
    Spa
  • Ski facilities
    Ski facilities
  • Laundry facilities
    Laundry facilities
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Rooftop terrace
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Spa tub
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
The price is $255
includes taxes & fees
$237 per night
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Ground Floor

Double Room, Ground Floor | Premium bedding, down comforters, pillowtop beds, minibar

Double Room, Ground Floor

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
Premium bedding
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Balcony, Mountain View (Modern)

Triple Room, Balcony, Mountain View (Modern) | Premium bedding, down comforters, pillowtop beds, minibar

Triple Room, Balcony, Mountain View (Modern)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | Living room | 32-inch flat-screen TV with cable channels, TV, books

Family Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 527 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Economy Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
Premium bedding
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, minibar

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
Premium bedding
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Bathtub, View (Modern)

Double Room, Bathtub (Modern) | Premium bedding, down comforters, pillowtop beds, minibar

Double Room, Bathtub, View (Modern)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
Premium bedding
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Double Room, Balcony, Mountain View

Premium bedding, down comforters, pillowtop beds, minibar

Panoramic Double Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Hotel Tannenhof

Free breakfast
Pet friendly
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (224)
The price is $272
includes taxes & fees
$253 per night
Nov 24 - Nov 25
Hotel Tannenhof
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About the neighborhood

Map
Steinmattweg 7, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 11 min walk - 0.9 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 8 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Zermatt Station - 9 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Brown Cow - pub - ‬5 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬2 min walk
  • ‪Harry`s Ski Bar - ‬3 min walk
  • ‪Snowboat Bar - ‬4 min walk
  • ‪Papperla Pub - ‬2 min walk

About this property

Aristella Swissflair Hotel & Apartements

Placing you just steps from Zermatt-Matterhorn Ski Paradise, Aristella Swissflair Hotel & Apartements features downhill skiing, snowboarding, and ice skating. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other features include a rooftop terrace, a spa tub, and a sauna. Skiers will appreciate access to ski passes and storage. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Italian, Portuguese

At a glance

Hotel size

  • 28 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 20
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 7:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle from 8:00 AM to 5:00 PM*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant

What to do

  • Rock climbing
  • Rope course
  • Helicopter/airplane tours
  • Ice skating
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Adjacent to a golf course
  • Golf driving range on site
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aristella. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of CHF 800 per vehicle. Maximum occupancy 6
  • Train station pick-up and train station drop-off service is offered for an extra charge

Renovations and closures

The property is closed during the autumn season.

Children & extra beds

  • Airport shuttle service for children costs CHF 800

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa tub
  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Aristella
Aristella Hotel
Aristella Zermatt
Hotel Aristella
Hotel Aristella Zermatt
Aristella Hotel Zermatt
Aristella Swissflair Hotel Apartements Zermatt
Aristella Swissflair Hotel Apartements
Aristella Swissflair Apartements Zermatt
Aristella Swissflair Apartements
Aristella Swissflair Hotel & Apartements Hotel
Aristella Swissflair Hotel & Apartements Zermatt
Aristella Swissflair Hotel & Apartements Hotel Zermatt

Frequently asked questions

Is Aristella Swissflair Hotel & Apartements currently open?
The property is closed during the autumn season.
Does Aristella Swissflair Hotel & Apartements offer free cancellation for a full refund?
Yes, Aristella Swissflair Hotel & Apartements does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aristella Swissflair Hotel & Apartements?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Aristella Swissflair Hotel & Apartements?
Sorry, there's no onsite parking at Aristella Swissflair Hotel & Apartements.
Is airport shuttle service offered by Aristella Swissflair Hotel & Apartements?
Yes, an airport shuttle is available. The charge is CHF 800 per vehicle.
What are the check-in and check-out times at Aristella Swissflair Hotel & Apartements?
Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is 11 AM.
What is there to do at Aristella Swissflair Hotel & Apartements and nearby?
During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for rock climbing. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Aristella Swissflair Hotel & Apartements also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Aristella Swissflair Hotel & Apartements?
Yes, there's an onsite restaurant.
What's the area around Aristella Swissflair Hotel & Apartements like?
Aristella Swissflair Hotel & Apartements is a short 8-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Matterhorn Museum.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

It was perfect in every way! Lovely hotel, the staffs were friendly and very helpful! Close to everything and easy walk to town.
Angie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Philip, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect stay
Unbelievable hotel I would stay here every time the owner. Is very friendly and knowledgeable, and the rooms are very clean and quiet.Easy walk from the train station may be ten minutes
Kathleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and accommodating. Thoroughly recommend.
Dr Mike, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Na, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly service. Walkable distance to Matterhorn gondola station, plenty of nice restaurants. Close to train station but you will need Hotel Taxi if you are carrying luggage.
Rakesh, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Chalida, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Very nice hotel, walkable to everything. Especially liked very helpful staff. front desk woman went out of her way to help me with a transportation problem.
Joanne, 1-night trip
Verified Expedia guest review

8/10 Very Good

Ernesto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Father and son trip
Amazing hotel. Great location and very friendly staff
Manuel, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Judith, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
Great hotel and easy spot to walk into village or to ski lifts.
Front entrance
Single room
Brendan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel and very friendly staff. Thanks!
S J, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Yu Kwok,, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is an amazing property with amazing, professional, friendly staff. I enjoyed my stay here. Love the room, the staff, the location, the breakfast, everything!! Thank you!
Ludwig, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

My husband and I loved our stay at Aristella, the staff was very very helpful. We enjoyed using the SPA, everything was clean and the breakfast was great! We would go there again if we visit Zermatt again.
Naomi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pieter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weimin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

very nice stay, good stuff and good service.
YUE, 1-night trip
Verified Expedia guest review

10/10 Exceptional

One of my friends and I planned a ski trip to Zermatt and stayed at the Aristella. The complimentary breakfast was excellent. A great assortment and the best scrambled eggs I've ever had! The staff were all pleasant and helpful. The room was clean and comfortable, and the chocolate left each day was a nice surprise. The location was also very convenient for dining and quick walk to the ski lift. Highly recommend!
Monique, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Heated floors after skiing are great
Paul, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Zachary, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Zhaohui, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

The hotel room is very spacious and clean. We enjoyed the breakfast buffet. The location is quiet and quaint. We could sit in our balcony and see the Matterhorn.
Mike, 2-night romance trip
Verified Expedia guest review