Visited Budapest for the first time to celebrate my birthday, the staff at reception made me feel welcome and were respectfull, i was given a birthday cake and glass of champagne on the day. Bedroom was spacious, good amenties, it all about the detail. The water in the shower was not very hot during my stay, i attemped to have a bath but the water didnt stay hot for long so was not relaxing, i didnt like the fact that 2 twin beds were pushed together to make a double and instead of having a double duvet it was 2 individual duvet for twin bed this kind of defeats the point having a larger bed, if your restricted to using only one side of the bed. I asked about this at reception and was told all the beds were the same.
There was a Good variety of food at breakfast but the staff were not as friendly, a good morning would have sufficed and it took them a longtime to clear my empty plates even when i was the only one in the restaurant at the time. I accidentally booked this hotel thinking it was a four star hotel but considering it was only a 3 star the facilities were good and the service was definitely 4 star so all was well