Ona Aucanada Club is a great choice for your beach stay in Alcúdia, putting you near activities like windsurfing. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center and a spa tub. The bar is a great place to grab a drink, and Mediterráneo serves international cuisine and is open for breakfast, lunch, and dinner. There's a rooftop terrace and a poolside bar, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Check-in start time: 4:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Check-out time is 9:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open Monday - Sunday (9:00 AM - 7:30 PM) and Saturday - Saturday (7:00 AM - 11:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours vary seasonally. From November-January, the front desk hours are 9:30 AM-7:30 PM; March-April hours are 8 AM to midnight; 24-hour assistance is available May-October.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Property amenities
Pool/Spa
3 outdoor pools
Spa tub
Sauna
Internet
WiFi available (EUR 5 per day)
Parking and transportation
Self parking on site (EUR 3 per day)
24-hour roundtrip airport shuttle (surcharge)
On site car rental
Family friendly
Cribs (infant beds): EUR 7.0 per day
Restaurants on site
Mediterráneo
Kitchen
Refrigerator
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 12 for adults and EUR 6 for children
1 restaurant
1 poolside bar and 1 bar
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Shower
Towels provided
Hair dryer
Living spaces
Dining room
Sitting area
Entertainment
30-inch flat-screen TV with satellite service
Outdoor areas
Balcony
Rooftop terrace
Terrace
Garden
Laundry
Laundry facilities
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Safe
Multilingual staff
Iron/ironing board
Safe at front desk
Banquet hall
Location highlights
Connected to the convention center
Near the sea
Near the boardwalk/promenade
In a rural location
Things to do
Fitness center
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
72 rooms
2 floors
13 buildings
Built in 1981
Special features
Dining
Mediterráneo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This poolside bar serves light fare only.
Fees & policies
Refundable deposits
Deposit: EUR 150 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
WiFi is available in guestrooms for EUR 5 per day (rates may vary)
WiFi is available in public areas for EUR 5 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6 for children
Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (roundtrip, maximum occupancy 4)
Children & extra beds
Cribs/infant beds are available for EUR 7.0 per day
Parking
Self parking costs EUR 3 per day
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number TCM-4
Also known as
Aucanada
Club Aucanada
Ona Aucanada
Ona Aucanada Club
Ona Aucanada Club Alcudia
Ona Aucanada Club Apartment
Ona Aucanada Club Apartment Alcudia
Ona Aucanada Majorca, Spain
Aucanada Club Hotel Port d`Alcudia
Ona Aucanada Majorca Spain
Ona Aucanada Club Alcúdia
Ona Aucanada Club Aparthotel
Ona Aucanada Club Aparthotel Alcúdia
Frequently asked questions
Does Ona Aucanada Club offer free cancellation for a full refund?
Yes, Ona Aucanada Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ona Aucanada Club?
Yes, there are 3 outdoor pools.
Are pets allowed at Ona Aucanada Club?
Sorry, pets aren't allowed.
Is parking offered on site at Ona Aucanada Club?
Yes. Self parking costs EUR 3 per day.
Is airport shuttle service offered by Ona Aucanada Club?
Yes, an airport shuttle is available. The charge is EUR 70 per vehicle roundtrip.
What are the check-in and check-out times at Ona Aucanada Club?
Check-in start time: 4:00 PM; Check-in end time: 7:30 PM. Check-out time is 9:00 AM. Contactless check-in and check-out are available.
What is there to do at Ona Aucanada Club and nearby?
Have fun during the warmer months with activities nearby such as windsurfing. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and a sauna. Ona Aucanada Club also has a fitness center and a garden.
Are there restaurants at or near Ona Aucanada Club?
Yes, Mediterráneo offers international cuisine and poolside dining.
Does Ona Aucanada Club have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
Does Ona Aucanada Club have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Ona Aucanada Club like?
Ona Aucanada Club is a short 7-minute walk from Cala Poncet and 11 minutes' walk from Platja d'Alcanada.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Good
Sep 13, 2024
Booking 3rd party issues
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Jun 5, 2024
Room smells of raw sewage, advised reception but nothing was done
Reid
Reid, 7-night family trip
Verified Expedia guest review
6/10 Good
Dec 11, 2023
Claire Elizabeth
Claire Elizabeth, 7-night trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2023
We stayed in a 3 bed house which was clean, well maintained and had 3 lovely terraces including one with seaviews.
We had the 1/2 board option and were disappointed with both the quality and variety of food on offer, particularly at the evening buffet. The dining room was poorly organised and chaotic which didn't make for a pleasant dining experience.
Swimming pool area was very pleasant with both shaded and sunny spots and with lovely sea views. Lifeguard was on site but not attentive at all.
We highly recommend the accommodation but would avoid using the restaurant. We would recommend Alcanada35 for food instead.
Remi
Remi, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 3, 2023
First and foremost you could not fault any of the staff at this property, all were so friendly and obliging, you were always greeted with a smile and a genuine "hola".
You will definitely need a car if staying here if you want to see more of the island. Taxis are available and reception are happy to order one for you. It is extremely hilly and your legs will know abou it. The port is about a 15 min walk away and is full of bars, restaurants, shops and a lovely beach.
The apartment we stayed in, although a little bit tired is extremely spacious and has all you need in it (including a washing machine) and the view was lovely.
Breakfast is buffet style and caters more on the continental style. They do offer a cooked but not your usual eggs and bacon you're probably used to but its not that bad. You can help yourself to as much or little as you want.
There is a lovely restaurant called Alcanada 35 a couple of minutes walk away. The food and staff is fab.
Would I stay here again "Yes"
Karen
Karen, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 22, 2023
James Rex
James Rex, 7-night trip
Verified Lastminute guest review
8/10 Very Good
Mar 8, 2023
Very nice apartment, clean and spacious. All necessary kitchen equipment provided so we could prepare a food easily while restaurant was closed. Unfortunately no access to jacuzzi and sauna.
Verified traveler
7-night trip with friends
Verified Hotels.com guest review
6/10 Good
Feb 21, 2023
Positive points: property comfortable and clean. Negative points: area isolated,noting to do around( not even shops!), pool freezing, not hot tube or sauna as advertised. Children very disappointed and bored. Extra money(unplanned) needed for rent a car and additional stress by driving in opposite side of the road, otherwise it would be madness. Don't think will return there,Happy to return home.
JULIE
JULIE, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 14, 2022
Deirdre
Deirdre, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 15, 2022
Stunning accommodation, lovely pools
We had a wonderful stay at this resort.
For some reason we were upgraded to a three bedroom house and it was absolutely perfect for our family with two small children. The air conditioning was very effective and the house very clean and comfortable. The pools were beautiful and Warmed up very nicely in the afternoon (They were a little cold in the morning). There was an Elvis tribute act playing poolside one afternoon and this was absolutely brilliant.
The location is a bit problematic and taxis are flaky so I would recommend hiring a car particularly for buying groceries.
It’s best to treat this as a self catering holiday as the restaurant opening hours can be a bit hit and miss with them only serving food for breakfast between 8:30 and 10:30 and dinner between 7-9. This is not so convenient for children. Overall though this was a lovely stay and self catering accommodation within resorts is hard to find so I do recommend this.
Siobhan
Siobhan, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2021
Good stay
Pleasant stay. All good
Chris
Chris, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2021
We loved it so much we decided to stay for another 7 days. The only thing I would criticise is the bad breakfast. Powdered eggs are not for us.
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 10, 2021
The property is a little older, but it was pretty clean, and the hotel reception staff was super friendly and helpful and very quick in their responses.
Verified traveler
4-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 10, 2020
Great stay!
Great apartment and place. Would highly recommend. Priceless view from the balcony. Swimming pools could have done with a clean, however they are not heated and not really warm enough to use, being off main season in March
nick
nick, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 22, 2019
Verified traveler
7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2019
Recommended!!!
Good service and location. Great comfort in the separate houses for each family or group.
Zbynek
Zbynek, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 21, 2019
Verified traveler
7-night trip
Verified Expedia guest review
8/10 Very Good
Jun 6, 2019
The staff were really helpful and the food was good. The apartments were clean and adequately furnished with well equipped kitchens. The only criticism would be that the pool area wasn't cleaned during our week long stay and spilt drinks remained sticky on the floor. Parking was a challenge as you had to negotiate trees at the back of the apartments we stayed in.
Verified traveler
7-night family trip
Verified Expedia guest review
4/10 Fair
Dec 21, 2018
Didn’t end up staying...
I booked this place at 1400hrs, just before boarding a ferry from Barcelona to Palma so had no signal until I arrived in Palma at 2000hrs. We arrived at the hotel at 2100hrs but it was all closed up. I called the number and there was no answer so spent the next hour trying to figure out somewhere else to stay.
I’ve stayed here previously and it’s quite nice but please please call them before you arrive so you can figure out the key collection.
Jason
Jason, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 8, 2018
Great place to stay. Parking with the trees a little difficult - ended up parking on the street.
Verified traveler
7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 11, 2018
Verified traveler
7-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2018
Lovely little get away
The hole experience was great. Polite helpfull staff. Lots to off bar restaurant 3 different pools. The apartments were well equipped. The beds were great. Even the welcome pack that the provide is great. But it's up a steep hill. An that's the only issue I had with the hole complex.
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2018
Wolkowicz
Wolkowicz, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2018
A lovely property with lots of space
The home was clean and very comfortable with air conditioning. A car is required though as the nearest shop is a 10 minute drive.
Emma
Emma, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 19, 2018
Clean and in a very good location
Staff brilliant and in a very good location very good for families with children.