Kullu Manali National Highway, District Kullu, Manali, Himachal Pradesh, 175 131
What's nearby
Mall Road - 3 min drive - 3.6 km
Tibetan Monastary - 5 min drive - 5.0 km
Hadimba Devi Temple - 7 min drive - 7.1 km
Gayatri Temple - 13 min drive - 11.6 km
Solang Valley - 14 min drive - 16.2 km
Getting around
Kullu (KUU-Kullu Manali) - 77 min drive
Chandigarh (IXC) - 108.8 miles/175.2 km
Airport shuttle (surcharge)
Restaurants
Pizza Olive - 11 min drive
Café Coffee Day - 4 min drive
Fat Plate - 9 min drive
Fat Plate - 10 min drive
Vibes - 4 min drive
About this property
Mastiff Grand Manali
When you stay at Mastiff Grand Manali, you'll be within a 15-minute drive of Mall Road and Solang Valley. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other features include a bar/lounge, a fitness center, and a spa tub.
Languages
English, Hindi
At a glance
Hotel size
95 units
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 1 PM
Express check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available on request)*
Other information
Designated smoking areas
Property amenities
Food and drink
Breakfast (surcharge) each morning 7:30 AM–11 AM
2 restaurants
Bar/lounge
Coffee shop
Free reception
24-hour room service
Traveling with children
Children stay free (see details)
Playground
What to do
Hiking/biking trails nearby
Mountain biking nearby
Skiing nearby
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1990
Safe-deposit box at front desk
Garden
Picnic area
Television in common areas
Fitness center
Arcade/game room
Full-service spa
Spa tub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Turndown service
Premium bedding
Select Comfort mattress
What to enjoy
Balcony
Fireplace
Separate sitting area
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for INR 1000 per night
Parking
RV/bus/truck parking is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards.
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 02AABCI3780R2Z8
Also known as
Citrus Manali Resorts Resort Kullu
Manali Resorts Hotel
Resorts Manali
Citrus Manali Resorts Hotel
Citrus Resorts Hotel
Citrus Manali Resorts
Citrus Resorts
Aveda Hotel, Manali Hotel Manali
Citrus Manali Resorts Resort
Citrus Resorts Resort
Citrus Resorts
Resort Citrus Manali Resorts Manali
Manali Citrus Manali Resorts Resort
Resort Citrus Manali Resorts
Citrus Manali Resorts Manali
Manali Resorts
Citrus Manali Resorts
Mastiff Grand Manali Resort
Mastiff Grand Manali Manali
Mastiff Grand Manali by OTHPL
Mastiff Grand Manali Resort Manali
Frequently asked questions
Are pets allowed at Mastiff Grand Manali?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mastiff Grand Manali?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Mastiff Grand Manali?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mastiff Grand Manali?
You can check in starting at 1 PM. Check-out time is 11 AM. Express check-in is available.
What is there to do at Mastiff Grand Manali and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Mastiff Grand Manali also has a sauna, a steam room, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Mastiff Grand Manali?
Yes, there are 2 onsite restaurants.
Does Mastiff Grand Manali have any outdoor private spaces?
Yes, every room features a balcony.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
6/10 Good
Jun 13, 2024
Property is very rundown in the halls. Carpet needs to be replaced. Bathtubs need to be replaced. The price they charged is what Marriott charges in the USA. This place at best is maybe 31/2 star. Staff is very friendly and courteous.
amarjit
amarjit, 2-night family trip
Verified Expedia guest review
2/10 Poor
Jan 5, 2024
Very old rooms and dirty rooms. Had to leave the despite staying for one day instead of two. Not recommended for the price we paid . We went to another hotel for the same price but with much better facilities and service
Reetamdhara
Reetamdhara, 2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 26, 2021
The hotel is really nice, the location is awesome. you can enjoy the river view. As per my experience, no other hotel is better than this property.
I really enjoyed my trip and stay in Mastiff Grand hotel.
Verified traveler
5-night family trip
Verified Expedia guest review
6/10 Good
Feb 2, 2017
Pleasant, spacious
Ideally located, Still potential to improve with amenities.The hotel should maintain the fitness center. Wifi is very weak. Portable room heating had to be requested when in need. No automatic room heating through with air handling unit functional. Otherwise overall the stay, ambiance, service etc were good.
REKHA
Verified Hotels.com guest review
8/10 Very Good
Jun 10, 2016
Require to improve luxry stay in hotel 4* catagory
Good Things....
Food Quality - Awesome.
Hotel Staff.... Excellent.
Hotel Location..... Wonderful.
very bad for ...
No lift service from 5 / 6 7 th Floor & rooms allotted to guest upto 7th floor.
huge flies in restaurant.
no kids play area (garden) & no equipment for small kids up-to age of 10 years.
Disco organized by Hotel without Drinks & Snacks. Even water is not supplied in Disco.
Jitesh
Verified Hotels.com guest review
8/10 Very Good
May 2, 2016
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2016
From Bachelors to Family
Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.
Manoj
Verified Hotels.com guest review
8/10 Very Good
Dec 22, 2015
It was good..
Good.we had a good experience.keep up good work.
We had fun.
Verified traveler
Verified Expedia guest review
6/10 Good
Jun 28, 2015
Avoid this hotel till fully renovated
Both the lifts in the hotel were not working.
Bathroom was not very clean.
AC was not working.
The hotel staff was very strict about check out time of 12 noon and allowed only 30 minutes extension.
Overall not customer friendly.
The only plus point was the location of the hotel and the food.
Prashant
Verified Hotels.com guest review
10/10 Exceptional
Jun 15, 2015
Hotel with river n hill view
The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.
suresh
Verified Expedia guest review
8/10 Very Good
Apr 8, 2015
Feedback
Reception staff is lil confused regarding the payments..rest it was all ok..the best thing about the hotel is its location..the view from is room is super.
Rahul
Verified Hotels.com guest review
8/10 Very Good
Apr 6, 2015
Very nice. I really enjoyed
Awesome. I am very happy. Very good place and nice surrounding
Masum
Verified Expedia guest review
6/10 Good
Mar 11, 2015
Beautiful views but technology needs improvement.
We stayed at Citrus Manali in march 2015. Overall we were happy with the rooms but there was no Wifi in the rooms and the cable TV rarely worked. Service at breakfast was excellent as were the views from the river view rooms. One lesson to pass on is to always book taxi through the hotel as you will get a flat agreed rate per day. Otherwise you will find yourself being cheated by the local taxi drivers. Also if going to Solang valley, all day skiing is not what you think it is, do not buy!
NAVJOT
Verified Hotels.com guest review
4/10 Fair
Feb 18, 2015
Breach of trust and poor rooms
On arrival we were given room 712, 714 & 716 for three couples. Floor tiles of room 716 were in pathetic condition, broken & chipped. Room 712 walls were having black marks all over.
On the very first day we asked if any discount will be given on food since we were planning for extensive in house dinning. Guy at the reception told us to rest assured and 10-15% discount will be given. On checking out our food bill was around Rs.12000 and hotel people refused to give any discount saying they have not said anything regarding discount. When we talked to the manager he gave us a cold shoulder, made stories and did nothing. If on arrival Citrus people would have refused for the discount that would have been ok but making a back track on your word was really cheap on hotel's part.
Same was the experience of another couple who checked out with us on 16 feb 2015
Piyush
Verified Expedia guest review
6/10 Good
Jun 18, 2014
great location
Frustrated with room service.
sarla
Verified Hotels.com guest review
8/10 Very Good
May 30, 2013
Breathtaking views
Excellent location, enjoyed the river view and snow clad mountains from the Balcony. Staff were courteous and helpful. It was a little hot around noon as rooms do not have a/c yet.
Overall, great property, lovely atmosphere and central location.