2/10 Poor
Nov 21, 2024
No Attention to Detail
Tripping hazards with their mats, no fans in their bathrooms, no telephone in one room, phone did not work in the next room. They were having computer problems and allegedly caused us to have an ongoing preauthorization of $100 a night for our 9 night stay. It was released but our total room charges were $169.00 as the room itself had been prepaid. Coffee bar had milk and cream mixed up every single morning. Even with please makeup room sign on the door - room was not cleaned. This hotel really lacks attention to detail and we would not recommend as there are many hotels nearby that we anticipate would be better value.
Gary
Gary, 8-night trip
Verified Hotels.com guest review