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Hotel Alpine Palace

5.0 star property
Saalbach-Hinterglemm ski-in/ski-out hotel with 7 restaurants and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alpine Palace

Front of property
Junior Suite, Balcony | Premium bedding, minibar, in-room safe, individually decorated
Property entrance
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Free breakfast
  • Gym
  • Laundry facilities
  • Electric vehicle charging point
  • Airport transfer
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 7 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Indoor and outdoor tennis courts
  • Fitness center
For families
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Separate sitting area
  • Television
  • Terrace
The price is $536
includes taxes & fees
$482 per night
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, 2 Bedrooms, Mountain View

Luxury Suite, 2 Bedrooms, Mountain View | Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
TV
Hypo-allergenic bedding
  • 1292 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, individually decorated

Family Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 1076 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | Premium bedding, minibar, in-room safe, individually decorated

Studio

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 861 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss) | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg, 5753

What's nearby

  • Saalbach-Hinterglemm Ski Resort - 1 min walk - 0.0 km
  • Reiterkogel Cable Car - 1 min walk - 0.2 km
  • Bergfried Ski Lift - 5 min walk - 0.4 km
  • Unterschwarzach Ski Lift - 5 min walk - 0.4 km
  • Schattberg X-Press Cable Car - 4 min drive - 3.6 km

Getting around

  • W.A. Mozart Airport (SZG) - 91 min drive
  • Gerling im Pinzgau Station - 23 min drive
  • Maishofen-Saalbach Station - 24 min drive
  • Bruck-Fusch Station - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Hexenhäusl Party Stadl - Apres Ski - Night Life - ‬8 min walk
  • ‪Wieseralm - ‬11 min walk
  • ‪Heurigenstubn - ‬2 min walk
  • ‪Thomsn Rock Café Restaurant - ‬3 min walk
  • ‪Xandl Stadl - ‬15 min walk

About this property

Hotel Alpine Palace

Placing you just steps from Saalbach-Hinterglemm Ski Resort, Hotel Alpine Palace has ski-in/ski-out access, allowing you more time for downhill skiing, snowboarding, and cross-country skiing. Guests can visit the spa to be pampered with Thai massages, body wraps, or facials, and Bürgerstube, one of 7 restaurants, serves dinner. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool, and a free kid's club. Ski passes, storage, rentals, and lessons are also available.

Languages

English, German, Italian

At a glance

Hotel size

  • 82 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Contactless check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 total)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 25 per day)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–11:00 AM
  • 7 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Free children's club
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • Fitness classes
  • Beach volleyball
  • Archery
  • Mini golf
  • Helicopter/airplane tours
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Access to nearby health club
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (5059 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Indoor tennis courts
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Handrails in stairways

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers
  • Children's slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Alpine Palace has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Bürgerstube - This theme restaurant serves dinner only.
Red Oyster - This theme restaurant specializes in local cuisine and serves dinner only. Open daily.
Rauchkuchl - This theme restaurant specializes in local cuisine and serves dinner only. Open daily.
Arte Vinum - This diner specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Skimuseum - This theme restaurant serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 500 per vehicle (roundtrip, maximum occupancy 6)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge

Renovations and closures

The property is closed between April 1 and June 20.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 65 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per accommodation (may vary based on length of stay)

Parking

  • Valet parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts major credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Apple Pay.
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
Property Registration Number 50618-000169-2020

Also known as

Alpine Palace Hotel Saalbach-Hinterglemm
Alpine Palace Hotel
Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
Alpine Palace New Balance Luxus Saalbach-Hinterglemm
Alpine Palace Saalbach-Hinterglemm
Alpine Palace
The Alpine Palace
Hotel Alpine Palace Hotel
Hotel Alpine Palace Saalbach-Hinterglemm
Hotel Alpine Palace Hotel Saalbach-Hinterglemm

Frequently asked questions

Is Hotel Alpine Palace currently open?
The property is closed between April 1 and June 20.
Does Hotel Alpine Palace offer free cancellation for a full refund?
Yes, Hotel Alpine Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Alpine Palace?
Yes, there are 2 outdoor pools and an indoor pool.
Are pets allowed at Hotel Alpine Palace?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 35 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Alpine Palace?
Yes. Valet parking costs EUR 25 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Alpine Palace?
Yes, an airport shuttle is available. The charge is EUR 500 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Alpine Palace?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge. Contactless check-in and check-out are available.
What is there to do at Hotel Alpine Palace and nearby?
During the winter, enjoy onsite recreation like cross-country skiing and snowboarding and return when the snow melts for some tennis lessons. Additional recreation onsite includes fitness classes and helicopter/airplane tours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hotel Alpine Palace also has an indoor pool, a sauna, and a steam room, as well as an arcade and access to a nearby health club.
Are there restaurants at or near Hotel Alpine Palace?
Yes, there are 7 onsite restaurants, featuring local cuisine.
Does Hotel Alpine Palace have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Alpine Palace like?
Hotel Alpine Palace is a short 1-minute walk from Saalbach-Hinterglemm Ski Resort and 5 minutes' walk from Bergfried Ski Lift.

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Otto, 6-night trip with friends
Verified Expedia guest review

8/10 Very Good

Excellent hotel and nice views but there are no air conditioning in the hotel
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel
Great hotel and wonderful food. Our waiter Fabian was a star
David, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alpine Palace stay February 2018
Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
7-night family trip
Verified Hotels.com guest review

8/10 Very Good

5* facilities but 1* experience
Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
SP, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel.
Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.
Verified Hotels.com guest review

10/10 Exceptional

amazing stay
wonderful hotel with a nice surroundings and a lot of activities
Verified Hotels.com guest review

10/10 Exceptional

Convenient and clean hotel
It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room
Verified Hotels.com guest review

10/10 Exceptional

Heaven on earth
Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent
Verified Expedia guest review

10/10 Exceptional

Great stay Great Facility
Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.
Verified Hotels.com guest review

10/10 Exceptional

MIchael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastisk
Skønt hotel med et meget højt serviceniveau og smilende, søde og hjælpsomme medarbejdere overalt. Fine store værelser, hvor man kun mangler aircondition. Fint pool- og saunaområde, både udendørs og indendørs. Dejligt med Joker Card, der giver fri adgang til alle lifter i området og meget mere. Super smukt område, der er velegnet til vandring og mountainbiking.
Liselotte, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Godt hotel med fin beliggenhed.
Fint hotel, god beliggenhed, fin morgenmad. God dobbeltseng, mindre god sofa seng. Fin rengøring, men havde glemt at tømme en skraldespand. Varm dag=varmt værelse. God plads.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed with our 3 children. Room, spa and restaurant was really good. Highly recommend this hotel. Also for mountainbikers who want to experience rhe bike area
Bjarke, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Eva, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Samet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gerald, 7-night trip
Verified Hotels.com guest review

6/10 Good

Poor service.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Schöner Kurzurlaub!
Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.
Andreas, 3-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very Good

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Morten, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!
thorsten, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

TAIICHIRO, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Traumhotel
Meine Cousine und ich haben unseren Wellness Urlaub sehr genossen! Wir waren rundum zufrieden, es war wirklich ein perfekter Aufenthalt
Sandra, 3-night trip
Verified Expedia guest review