Asked to change rooms for our second night, the room we were assigned wasn’t cleaned. Back to desk and at first wasn’t believed, eventually allocated a king suite on 11th floor, but the machine to print the key wasn’t working. We went out for the day , when we came back we had access to our room. Our new room was very noisy as it backed onto the elevator well. Linen supply and room cleaning was haphazard, one day the room was not tidied, another we had to ask for towels, on one day the towel selection consisted of 2 washers, 2 bath mats, but no towels.
The restaurant had a buffet breakfast that was reasonable, but the lunch and dinner menu consisted of an average pub menu.