The property itself is beautiful, new, and exceptionally clean. The unit was spacious, well-maintained, and fully stocked. However, the customer service is virtually nonexistent. During check-in, the front desk staff was unwelcoming and provided no instructions—just handed me the key with no guidance. I even had to ask what floor my room was on, and no information about the facilities was given. Now, I’m trying to resolve a $50 charge on my account along with other billing questions, but my calls are being sent straight to voicemail. If you’re looking for quality customer service, I’d recommend staying elsewhere. This is simply a clean, upscale place to stay—nothing more.