At Candeo Hotels Osaka The Tower, you'll be just a 5-minute drive from Dotonbori and Osaka Station City. Guests indulge in spa services, then grab a bite to eat at the restaurant. This luxurious hotel is also just a 5-minute drive from Orix Theater and Grand Front Osaka Mall. Public transportation is just a short walk: Higobashi Station is 9 minutes and Higashi-Umeda Station is 9 minutes.
Languages
English, Japanese
At a glance
Hotel size
548 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle from 8:00 AM to 3:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
24-hour fitness center
Spa services
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible path to elevator
Room amenities
Be entertained
49-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Slippers
Sleep well
Down comforter
Bed sheets provided
Freshen up
Private bathroom
Towels
Stay connected
Desk
Free WiFi
More
Housekeeping (on request)
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals).
Dining
The C's ~Sky Dining~ - Onsite restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 4180 per person
Airport shuttle service is offered for an extra charge of JPY 1800 per person (one-way)
Children & extra beds
Airport shuttle for children between the ages of 6 and 12 costs JPY 900 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.
Also known as
Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka
Frequently asked questions
Does Candeo Hotels Osaka The Tower offer free cancellation for a full refund?
Yes, Candeo Hotels Osaka The Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candeo Hotels Osaka The Tower?
Sorry, pets aren't allowed.
Is parking offered on site at Candeo Hotels Osaka The Tower?
Sorry, there's no onsite parking at Candeo Hotels Osaka The Tower.
Is airport shuttle service offered by Candeo Hotels Osaka The Tower?
Yes, an airport shuttle is available from 8:00 AM to 3:00 PM on request. The charge is JPY 1800 per person one-way.
What are the check-in and check-out times at Candeo Hotels Osaka The Tower?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Candeo Hotels Osaka The Tower and nearby?
Candeo Hotels Osaka The Tower has a 24-hour fitness center and spa services.
Are there restaurants at or near Candeo Hotels Osaka The Tower?
Yes, there's an onsite restaurant, The C's ~Sky Dining~.
What's the area around Candeo Hotels Osaka The Tower like?
Candeo Hotels Osaka The Tower is a short 9-minute walk from Higobashi Station and 12 minutes' walk from Osaka Station City.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 23, 2024
Nguyen
Nguyen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 21, 2024
Service could be better
Rooms very small but great view. Clean but strange design with basin in entrance. Facilities and staff levels didnt seem appropriate for number of rooms. Check in and out very lengthy, and breakfast was poor due to dishes running out and not being replenished.
Andrew
Andrew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Certainly would stay there again!!
Excellent facility and services! Friendly and efficient team! Location is also very good
Pedro
Pedro, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Evan
Evan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Lovely onsens
Indoor and outdoor spa stole the show for me.
It's on the 31st floor, along with a pretty sizeable gym with good enough equipment and a coin laundry. Public bath was very spacious and I love that the onsens are open for almost the entire day, late into the night.
Dar
Dar, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Well connected luxury
Amazing views, great location and a fabulous onsen on the 31st floor
Patrick
Patrick, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Anita
Anita, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Top quality hotel room very close to train stations.
Verified traveler
9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Would definitely stay again
Our stay was really good. The check in process was a breeze and the room was very clear and had a nice view to the city.
Room service was done daily, we came back to fresh made beds and pajamas.
The hotel is located in a walking distance to the busy streets were you can find cafes restaurants and shops also a metro station is near by. I didn’t try the food. The spa was never crowded, I had the Sauna for myself at times
I’d definitely recommend staying here
Nahla
Nahla, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
zydrius
zydrius, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Maa
Maa, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
It was beautiful hotel and was very impressed with customer service and hotel staff.
Edris
Edris, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Alan
Alan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Tina
Tina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Minh
Minh, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
orit
orit, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Mario
Mario, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Antonio
Antonio, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Winnie
Winnie, 4-night trip
Verified Hotels.com guest review
6/10 Good
Oct 19, 2024
Colin
Colin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
We loved this hotel. The rooms were comfortable and well accommodated. The onsen and sauna on the top floor were such a joy to use. I strongly recommend staying here while in Osaka.
Verified traveler
4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 4, 2024
The hotel is brand new and the staff were very friendly and helpful. The rooms were compact yet comfortable but the lighting in the bathroom was terrible, especially when trying to put on makeup. The only bar option cost an additional $35/guest to enter- for a 4 star hotel I would expect at least a lobby bar area where guests can order drinks without a surcharge.
Taylor
Taylor, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Outstanding property with views of the city to match. Easy to navigate from the nearby metro (Yodoyabashi). Close enough to Dontonbori and far enough too. A gem in Osaka for sure.