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Hotel Universal

2.0 star property
Hotel with bar/lounge, near Porto Historic Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Universal

Exterior
Exterior
Interior detail
Family Room | In-room safe, bed sheets, wheelchair access
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Car rentals on site
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The price is $92
includes taxes & fees
$83 per night
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double or Twin Room, 1 Double or 2 Twin Beds

Superior Double or Twin Room, 1 Double or 2 Twin Beds | In-room safe, bed sheets, wheelchair access

Superior Double or Twin Room, 1 Double or 2 Twin Beds

Highlights

Air conditioning
Heating
TV
Renovated in 2015
Rainfall showerhead
Private bathroom
Hair dryer
Jetted bathtub
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, bed sheets, wheelchair access

Family Room

Highlights

Air conditioning
Heating
TV
Deep soaking bathtub
Private bathroom
Hair dryer
Mobile key entry
Daily housekeeping
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Triple Room, 3 Twin Beds

Superior Triple Room, 3 Twin Beds | In-room safe, bed sheets, wheelchair access

Superior Triple Room, 3 Twin Beds

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
In-room safe
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Standard Handicap Facilities

Twin Standard Handicap Facilities | Bathroom | Free toiletries, hair dryer, towels

Twin Standard Handicap Facilities

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
Mobile key entry
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, bed sheets, wheelchair access

Standard Triple Room, 3 Twin Beds

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Deep soaking bathtub
Pet friendly
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room, 1 Large Twin Bed

Single Room, 1 Large Twin Bed | In-room safe, bed sheets, wheelchair access

Single Room, 1 Large Twin Bed

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
Minibar
  • 97 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, bed sheets, wheelchair access

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Deep soaking bathtub
In-room safe
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

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The price is $50
includes taxes & fees
$43 per night
Dec 9 - Dec 10
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About the neighborhood

Map
Avenida Aliados 38, 1st Floor, Porto, 4000-064

What's nearby

  • Porto City Hall - 4 min walk - 0.4 km
  • Livraria Lello - 6 min walk - 0.5 km
  • Porto Cathedral - 7 min walk - 0.6 km
  • Ribeira Square - 11 min walk - 0.9 km
  • Porto Historic Center - 13 min walk - 1.0 km

Getting around

  • Porto Airport (OPO) - 32 min drive
  • São Bento Station - 3 min walk
  • Contumil Station - 6 min drive
  • General Torres Station - 20 min walk
  • Av. Aliados Stop - 1 min walk
  • Aliados Station - 2 min walk
  • Pr. da Liberdade Stop - 2 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Café Guarany - ‬2 min walk
  • ‪Hard Rock Café Porto - ‬2 min walk
  • ‪Estambul Donar Kebap & Pizza - ‬1 min walk
  • ‪Muu - ‬2 min walk

About this property

Hotel Universal

Hotel Universal puts you in a great location, within a 15-minute walk of Porto Cathedral and Ribeira Square. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Porto Historic Center and Casa da Música are just a 5-minute drive away. Fellow travelers love the helpful staff. Public transportation is only a short walk: Av. Aliados Stop and Aliados Station are just steps away.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 44 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 8 PM
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Parking

  • Offsite parking within 3281 ft (EUR 17 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1930
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 9.5 per person
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between noon and 2:30 PM can be arranged for an extra charge of EUR 10.00
  • Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Parking is available nearby and costs EUR 17 per night (3281 ft away)

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Also known as

Hotel Universal Porto
Universal Hotel
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

Does Hotel Universal offer free cancellation for a full refund?
Yes, Hotel Universal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Universal?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is airport shuttle service offered by Hotel Universal?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Universal?
Check-in start time: 2:00 PM; Check-in end time: 8 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of EUR 10 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Universal?
No, this hotel doesn't have a casino, but Casino Espinho (18-min drive) is nearby.
What is there to do at Hotel Universal and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Hotel Universal like?
Hotel Universal is in Centro / Baixa, a short 1-minute walk from Av. Aliados Stop and 7 minutes' walk from Porto Cathedral.

Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Great location, clean and safe
Clean hotel in a great area. Away from hordes of tourists crammed on narrow streets, yet close enough to main attractions, close to metro and on a main steet (easy uber pickup ).The hotel is in an area where they are building a new metro line so be aware - if you sleep with windows open the noise goes all night. However their windows are sound proof and their AC is silent. Quite clean. The shower was too small to be honest (yes you can stand but as a woman shaving legs and all, there's no room). Very odd shower with an extra long curtain so I always flooded the bathroom. But it had a bidet so extra points for that. Service was good but I didn't see or hear about some amenities they mention in the ad like coffee and tea station. Wish I had a kettle in the room at least. You get minimal toiletries
Anca, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, clean and comfortable room! Would definitely recommend!
Katherine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Super small and outdated. It was clean!
Donika, 3-night family trip
Verified Expedia guest review

6/10 Good

The staff were great, welcoming and friendly, and the location was good too - 2 mins from São Bento station as well as nearby other popular locations such as the cathedral, shops and restaurants. Facilities were very basic and in definite need of modernisation. The shower head was too low for me (I’m only 5’7, so very low) and wasn’t adjustable. Initially I thought the room was very clean so was happy, but later found a hair in the sheets as well as on the bathroom wall, so glad I was only there 1 night. It was quite noisy too, you could hear the pipes from other rooms running the tap/having a shower. Overall it was an ok stay, but I would have expected more for the price I paid.
Clare, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel did not have a internet Poor quality No elevator
Farzaneh, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, nice rooms, great location. Enjoyed our stay!
Daniel, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Hotel WiFi was not working during my stay, which prevented me to do any work on my laptop. Staff declined to give me partial refund for the inconveniences.
Kristie, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Wonderful staff, convenient location, clean room and the rest of the property. The lady at the reception was very nice and helped us with our requests.
Maria, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Great location, people, breakfast
Semyon, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Easy access to eating, shopping and transportation.
Patricia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Central location close to the train.
Mr. Francis J, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

The hotel’s location is great, next to the San Bento Train Station and 2 subway stations. Further, the City Hall and the Cathedral are with several minutes walking distance.
Yanmin, 4-night romance trip
Verified Expedia guest review

6/10 Good

For me the worst characteristics of this hote.l was the accesss from.the road to the first floor reception.I have restricted mobility and some loss of balance.The lackof a hand rail meant that I had to use the very slow and cumbersome chairlift which required the continuous presence of staff.. I would be best if some rooms had a low sided bath or shower as I needed the assistance of my wife to get in and out..Also the bath needed a hand support as the floor was slippy. Location was good for me being close to Sao Bento and the start point of the tour buses Frank Brown
Frank, 2-night family trip
Verified Expedia guest review

6/10 Good

Clémence, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel located in the cebter of the city. Walking distance to restaurants and shopping. Most tours start 2 blocks from the propertt which is very convenient
Brian, 4-night family trip
Verified Expedia guest review

6/10 Good

No elevator to front desk, and have an enormous stair. No mini bar inside the room. None of those itens were described before.
Jose Ricardo., 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel bien localizado., limpio, cómodo. El personal muy amable y servicial. Gracias
Teodoro Moscoso, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The room was very nice and clean they changed the sheets everyday. The hotel was right downtown. The only problem was the shower head was broken but otherwise everything was perfect
antonio, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

old,. need renovation
Cindy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very convenient, great value
Ron, 2-night trip
Verified Orbitz guest review

8/10 Very Good

Central location. Good attending staff. Clean.would stay here again.
Andres, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel is fine. The obsession with glass walls to toilet and shower is strange. And when the glass door to the bathroom is broken and would not close - you feel like you sleep in the middle of the bathroom. Perhaps it us OK for Europe, but a bit weird for people used to american / international standards
Stanislav, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

all staff , especially Front line so attentive their wealth of experience is cool , and what one wasn't sure of was mentioned to others - great team work .
thomas, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great location, clean property.
Sandhya, 1-night trip with friends
Verified Expedia guest review