4/10 Regular
3 de enero de 2025
Poor experience
Poor experience. Unfortunately while waiting for our room to be available decided to grab a bite and couple
Drinks. Stood at front of line for 25 minutes to be told to order at the table due to staff shortages. Young lady behind the bar was overwhelmed and doing her best whilst the manager was sitting at front desk. Waited a further 20 minutes at the table, still no drink or food. 45 minutes in total, went back to the bar and asked the young lady who made the drinks for our beer and wine not cocktails. She apologised and I felt awful for her. Made a complaint to the manager- male wasn’t interested and gave poor excuses and was bad luck pretty much. Room was average, pool was in a poor state missing tiles needs repair. Low on toiletries in the room all empty for the price we expected more. Trip was ruined before it started, definitely won’t go back.
Cliente verificado
Se hospedó 2 noches
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