The staff at this property is super friendly and helpful, all of them. The problem with me was the cleanness of the place in general, specially the bathroom room. It was full of mould/dark spots all over the place, it really looked unpleasant.
Also, this property has a rule that they only clean your room every three days. I am ok with that, if they let you know clearly during checking, and also, if the bathroom was clean. I guess the cleaning every three days is not strong enough to clean all those dark spots in the shower.
Also, the carpets around the room floors were always very dirty as well.