The beds were comfortable, and the staff was friendly, but we had a lot of issues with basic amenities/services. There were no towels at the pool, in the gym or at the desk. There were just two towels in a room for five people and none available at the front desk when we asked for more. The front desk was also unable to give us a pillow for the pull-out bed. The bathroom smelled like cigarettes, and no one came to do anything about it after we notified the front desk. The TV remote didn’t work. The water in the pool and hot tub was cloudy. The breakfast was okay, but they were out of many things at once when we came down around 8:00 (regular coffee, oatmeal, milk, coffee cups).