Turtle Island Resort

Propiedad de 4.0 estrellas
Hotel en San Pedro con piscina al aire libre y restaurante

Indica las fechas para ver precios

tus meses actuales son December 2024 y January 2025.
diciembre de 2024
enero de 2025

Galería de fotos de Turtle Island Resort

Exterior
Ropa de cama de alta calidad, edredón y camas con pillow-top
Alberca privada
Muelle
Lounge

Opiniones

7.2 de 10,

Buena

Servicios principales

  • Alberca
  • Bar
  • Traslado del/al aeropuerto
  • Habitaciones comunicadas disponibles
  • Spa
  • Lavandería

Servicios principales (12)

  • Servicio de limpieza (previa solicitud)
  • Cerca de la playa
  • Restaurantes y bar o lounge
  • Alberca al aire libre
  • Desayuno disponible
  • Bar junto a la alberca
  • Servicios de spa
  • Salas de tratamiento o masaje
  • Traslado desde/hacia el aeropuerto
  • Traslado desde/hacia la playa
  • Café o té en las áreas comunes
  • Aire acondicionado

Siéntete como en casa (6)

  • Habitaciones conectadas o contiguas disponibles
  • Televisión
  • Servicio gratuito de compra de despensa
  • Ropa de cama de alta calidad
  • Servicio de lavandería o tintorería
  • Albercas al aire libre

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 5 de 5 habitaciones

Estudio Deluxe, 1 cama King size, piscina privada

Aspectos destacados

Balcón o patio
Con muebles diferentes
Con decoración personalizada
Piscina pequeña privada
Aire acondicionado
???
Televisión LCD
Edredón de plumas
  • Vista a la laguna
  • 2 personas
  • 1 cama King size

Estudio Prestigio, 1 cama King size

Aspectos destacados

Balcón o patio
Con muebles diferentes
Con decoración personalizada
Aire acondicionado
???
Televisión LCD
Edredón de plumas
Con pillow-top
  • Vista a la laguna
  • 2 personas
  • 1 cama King size

Villa Premium, 2 habitaciones, piscina privada

Aspectos destacados

Balcón o patio
Área de comedor separada
Con muebles diferentes
Con decoración personalizada
Piscina pequeña privada
Aire acondicionado
???
Cocina
  • Vista al mar
  • 4 personas
  • 1 cama King size y 1 cama Queen size

Villa Prestigio

Aspectos destacados

Balcón o patio
Área de comedor separada
Con muebles diferentes
Con decoración personalizada
Aire acondicionado
???
Cocina
Mesa de comedor
  • Vista al mar
  • 4 personas
  • 2 camas King size

Villa Deluxe, 2 habitaciones, piscina privada

Aspectos destacados

Balcón o patio
Área de comedor separada
Con muebles diferentes
Con decoración personalizada
Piscina pequeña privada
Aire acondicionado
???
Cocina
  • Vista al mar
  • 4 personas
  • 2 camas King size

Propiedades similares

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Información de la zona

Sección del mapa
Ambergris Caye, San Pedro, Corozal District

Qué hay cerca

  • Playa de Boca del Río - A 22 min en auto - 5.5 km
  • San Pedro Beach - A 26 min en auto - 6.8 km
  • Secret Beach - A 48 min en auto - 17.4 km

Medios de transporte

  • Aeropuerto de San Pedro-John Greif II (SPR) a 14 minutos en auto
  • Aeropuerto de Caye Caulker (CUK) a 60 minutos en auto
  • Aeropuerto de Caye Chapel (CYC) a 60 minutos en auto
  • A. Municipal de Ciudad de Belice (TZA) a 48,8 km
  • Traslado desde/hacia el aeropuerto
  • Traslado desde/hacia la playa con cargo

Restaurantes

  • The Veranda
  • Pineapple's
  • Toast Boozery & Grill
  • Black & White Garifuna Restaurant
  • Carlo And Ernie's Runway Bar

Información de la propiedad

Turtle Island Resort

Turtle Island Resort está a tan solo 4 km del aeropuerto y cuenta con un servicio de traslado disponible las 24 horas. Te recomendamos visitar el restaurante para comer algo rico. También puedes relajarte en el spa con un masaje de tejido profundo, envolturas corporales o aromaterapia. También hay una piscina al aire libre, un bar junto a la piscina y un bar. Los huéspedes quedan fascinados con la atención del personal.

Idiomas

Inglés y español

Datos generales

Tamaño del hotel

  • 21 habitaciones

Check-in/check-out

  • Horario de check-in: 15:00-21:00
  • Check-in sin contacto
  • Edad mínima para hacer el check-in: 18
  • Check-out: 11:00
  • Check-out sin contacto

Restricciones con respecto a tu viaje

  • Consulta las restricciones por el COVID-19.

Instrucciones especiales para hacer check-in

  • Esta propiedad cuenta con servicios de traslado desde el aeropuerto que pueden incluir cargos adicionales. Los huéspedes deberán proporcionar a la propiedad los datos de su llegada antes de emprender el viaje utilizando la información de contacto que figura en la confirmación de la reservación.
  • La recepción está abierta todos los días, de 08:30 a 22:00.
  • La recepción tiene un horario limitado.
  • No es posible hacer el check-in después de hora en esta propiedad.

Requisitos para hacer el check-in

  • Es obligatorio dejar una tarjeta de crédito para cubrir gastos imprevistos
  • Es posible que se solicite una identificación oficial válida
  • La edad mínima para hacer el check-in es de 18 años

Niños

  • Cunas no disponibles

Mascotas

  • No se aceptan mascotas
  • Se aceptan animales de servicio

Internet

  • Wifi gratis en las áreas comunes
  • Acceso a internet por wifi gratis en las habitaciones, con 50+ Mbps de velocidad

Estacionamiento

  • No hay estacionamiento en las instalaciones

Traslados

  • Traslado desde/hacia el aeropuerto disponible las 24 horas*

Fuera de la propiedad

  • Servicio de traslado a la playa*

Más información

  • No se permite fumar en la propiedad

Servicios de la propiedad

Alimentos y bebidas

  • Desayuno de cocina local (con cargo) todos los díasde 07:00 a 10:30
  • Restaurante
  • Bar o lounge
  • Bar junto a la alberca
  • Café o té en las áreas comunes
  • Cena romática
  • Dispensador de agua

Actividades

  • Traslado desde/hacia la playa (con cargo)
  • Tenis de mesa
  • Playa en los alrededores

Servicios

  • Servicio de recepción (horario limitado)
  • Servicios de concierge
  • Servicio de lavandería o tintorería
  • Servicio gratuito de compra de despensa
  • Resguardo de equipaje
  • Organización de bodas
  • Personal multilingüe
  • Botones
  • Traslado desde/hacia la playa (con cargo)
  • Camastros en la alberca
  • Paquetes románticos

Instalaciones

  • Alberca al aire libre
  • Servicios de spa
  • Salas de tratamiento o masaje
  • Muelle
  • Área de entretenimiento al aire libre
  • Muebles de exterior
  • Camino para llegar al agua

Facilidades de acceso

  • Piso liso en las áreas comunes
  • Piso liso en las habitaciones

Amenidades en la habitación

Para que te diviertas

  • Televisión LCD
  • Canales de televisión vía satélite

Para tu comodidad

  • Aire acondicionado
  • Ventilador de techo

Para que duermas bien

  • Edredón de plumas
  • Servicio de cortesía nocturna
  • Ropa de cama de alta calidad
  • Colchón con pillow-top

Para que disfrutes

  • Masajes en la habitación
  • Balcón o patio
  • Muebles diferentes y decoración personalizada

Para que te refresques

  • Regadera
  • Amenidades de baño gratuitas
  • Toallas
  • Papel de baño

Para conectarte e informarte

  • Wifi gratis (50+ Mbps de velocidad)

Otros servicios y amenidades

  • Servicio de limpieza (previa solicitud)
  • Caja de seguridad
  • Habitaciones conectadas o contiguas disponibles
  • Acceso por pasillos exteriores

Servicios especiales

Spa

Podrás disfrutar de los servicios de spa en la propiedad. Hay salas de tratamiento o masajes, salas de tratamiento para parejas y áreas de tratamiento al aire libre. Los servicios incluyen masajes de tejido profundo, masajes con piedras calientes, masajes suecos y tratamientos faciales. El spa ofrece varios tratamientos, entre otros, aromaterapia.

Cargos y políticas

Depósitos reembolsables

  • Depósito: USD 500 por hospedaje, por estadía.

Opciones extra

  • El desayuno con opciones de la cocina local cuesta aproximadamente entre USD 5 y USD 25 por persona
  • El servicio de traslado desde/hacia el aeropuerto tiene un costo adicional de USD 15.00 por vehículo (solo ida, con una capacidad máxima de 6 personas).
  • Se ofrece un servicio de traslado desde/hacia la playa por un cargo adicional.

Remodelaciones y cierres

Esta propiedad permanecerá cerrada desde el 1 de junio de 2024 hasta el 8 de abril de 2026 (fechas sujetas a cambio).

Alberca, spa y gimnasio (si corresponde)

  • Para el servicio de masajes y los tratamientos de spa es necesaria una reservación previa, que se puede realizar llamando a la propiedad antes de la llegada, utilizando el número que figura en la confirmación de la reservación.

Políticas

Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente a la propiedad, utilizando los datos de contacto que figuran en la confirmación de la reservación.
Esta propiedad no dispone de ascensor.
Para la tranquilidad de los huéspedes, la propiedad cuenta con extintor de incendios, sistema de seguridad, botiquín de primeros auxilios y iluminación exterior.
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo.
Las transacciones sin dinero en efectivo están disponibles.

Preguntas frecuentes

¿Turtle Island Resort recibe huéspedes en este momento?
Esta propiedad permanecerá cerrada desde el 1 de junio de 2024 hasta el 8 de abril de 2026 (fechas sujetas a cambio).
¿Hay una piscina en Turtle Island Resort?
Sí, hay una piscina al aire libre.
¿Se aceptan mascotas en Turtle Island Resort?
No se permiten mascotas, solo se aceptan animales de servicio.
¿Cuáles son los horarios de check-in y check-out en Turtle Island Resort?
Horario de check-in: 15:00-21:00. Check-out: 11:00. La propiedad ofrece la opción de hacer el check-in y el check-out sin contacto.
¿Qué actividades hay para hacer en Turtle Island Resort y sus alrededores?
Turtle Island Resort cuenta con una piscina al aire libre y servicios de spa.
¿Hay restaurantes en Turtle Island Resort o en los alrededores?
Sí, hay un restaurante en la propiedad.
¿Turtle Island Resort cuenta con espacios privados al aire libre?
Sí, todas las habitaciones cuentan con un balcón o patio.

Opiniones de Turtle Island Resort

Opiniones

7.2

Bueno

8.2/10

Limpieza

8.6/10

Servicio y personal

6.8/10

Servicios

7.2/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

4/10 Regular

Turtle Island Resort promises stunning views and decent food, but my recent stay was overshadowed by persistent operational failures and disappointing customer service. Despite the picturesque setting, including breathtaking sunsets and well-prepared dishes like the fish sandwich and coconut shrimp, the experience was marred by numerous issues. The most egregious were the frequent disruptions to water supply, with faucets and showers routinely shutting off for extended periods, often mid-use. Additionally, the restaurant's chronic food shortages led to a complete lack of options for a full 24-hour period and painfully slow service, with orders taking over an hour to arrive. Moreover, the resort suffered from frequent power outages, resulting in disruptions to essential amenities such as lighting, air conditioning, and Wi-Fi. The inconsistent water temperature and occasional saltwater intrusion in the showers only added to the frustration. Minor inconveniences, such as room mix-ups, unreliable taxis, uncomfortable lounge chairs, and inadequate Wi-Fi, further detracted from the experience. To make matters worse, despite repeated attempts to engage with management regarding a partial refund to address these issues, they’ve ignored my inquiries for over a month. Their lack of responsiveness and failure to acknowledge these problems demonstrate a disregard for customer satisfaction and a lack of accountability. Proceed with caution…
Jordan, se hospedó 6 noches en plan romántico
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

The resort was beautiful. We did though have issues with being assigned the incorrect room & waking up twice to no running water.
Cecilia, se hospedó 3 noches con amigos
Opinión verificada de un huésped de Expedia

6/10 Bueno

This property has so much potential. Beautiful setting, lovely villas and staff that tries very hard to please guests despite many property and property management issues. We stayed in villa 4 and upon our arrival the pool was not filled but they noted they would fill, however did not share due to the pool treatment used we could not use until the next day. We had issues with setting the safe and the management noted someone would come to reset however no one showed we had to remind them to send someone day 2. Day 1 we had the power go out several times while cooking (was not out for long periods but needed to restart the cooking several times) Morning of day 2 the guest bedroom flooded due to some toilet issue which the staff promptly cleaned up and then went to get a new part (assuming this required a trip to San Pedro) before the toilet was operational again. Day 3 we were without water for several hours in the morning. Overall the water was rather salty - not a complaint as we understood we were staying on an island but in talking to other guests who had stayed there in the past they noted this was unusual. Again this property has so much potential but it does not appear the management knows how to maintain a property like this. For example tiles missing from the pool, seemed a very easy upkeep and repair issue, cushions on the outdoor seating did not match one appeared to be a replacement cushion similar in color but a smaller size, dishwasher not working..
Christine, se hospedó 3 noches con familiares
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

We love turtle island. Unfortunately, the owners are not maintaining essential things like water & water filtration. The staff is lovely and do their very best to accommodate the guest.
Stacey, se hospedó 3 noches en plan romántico
Opinión verificada de un huésped de Expedia

6/10 Bueno

letonia, se hospedó 4 noches
Opinión verificada de un huésped de Expedia

2/10 Malo

anderson, se hospedó 3 noches
Opinión verificada de un huésped de Expedia

6/10 Bueno

Beautiful views and setting.
Darren, se hospedó 4 noches
Opinión verificada de un huésped de Expedia

2/10 Malo

Terribly mismanaged property. First of all, the very first night we got there electricity kept going out and continued to go out through our stay. We couldn’t enjoy the restaurant or the bar in the complete darkness aside from one lamp and a few dim electric candles. Secondly, they had no rice and beans or tequila, which is amazing for a Caribbean resort. and We then proceeded to get our room and we were placed right next to a trash dump with an old, disgusting looking boat blocking our view. Our master bedroom had no privacy as the sliding door doesn’t go all the way up to the ceiling and the mattresses were extremely uncomfortable and loud. Worst of all, the pool was murky and had dirt and debris in it. They just stuck a hose in there and then poured so many chemicals. All we could smell was chlorine, our eyes were burning. Furthermore, the tap-water and all the faucets in the shower was just saltwater from the lagoon. When we complained about it and asked to be moved, they said they cant move us even though there’s only three other people staying at the resort at the time with 8 empty units. After much arguing they offered to move us to a Lagoon unit, which is much smaller, but at least gave us some privacy and a view of the bay. However, when we came back from a day trip, they told us that the pools at our unit weren’t cleaned and we shouldn’t be using them which they told us of right before we got in. Another Shock! The AC in one of the bedrooms wasn’t working, and the
Opinión verificada de un huésped de Expedia

4/10 Regular

alexis, se hospedó 6 noches
Opinión verificada de un huésped de Hotels.com

6/10 Bueno

The property has a potential to be a great resort. Quiet, beautiful areas, the rooms are very nice. The only problem is the restaurant not being prepared to serve well. We couldn’t get a breakfast one day and lunch and dinner was very limited. We had to buy our water to drink.
Alexandre, se hospedó 5 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

I had an absolutely amazing time there. At night when I was ready to be away from the noise of the city, I could retreat to turtle island and be at peace. The staff was amazing. The boat captain made many trips so although there’s scheduled times for transportation, I ended up getting a ride from the island at very convenient times. It’s only a 5-6 min ride each way from San Pedro to turtle island (I timed it). You can get the golf cart through a partnered company and they will even pick you up. It was worth it for sure and the kid loved the private pool.
Earl, se hospedó 3 noches con familiares
Opinión verificada de un huésped de Expedia

2/10 Malo

Julissa, se hospedó 5 noches
Opinión verificada de un huésped de Travelocity

10/10 Excepcional

This resort is so unique as its on a seperate island. If you like that island feel and boat to and from san pedro. You will love it here. The staff was great and communicative. Even when some hot water problem occurred. Glad it was hot ! The view is great ! The food was EXCELLENT ! The drinks were great !! The room was comfortable and clean. You are not disturbed and can relax.
JAMALD, se hospedó 4 noches en plan romántico
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Evera, se hospedó 4 noches
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

The resort is on a private island, it's beautiful, the staff was friendly, the food was good. The chef I forgot her name, made me an authentic Belize breakfast (fry jack) which was delicious!! I stayed in the beach house with the private pool, it was absolutely wonderful! A boat is needed on and off the island, they only have 1 (boat) at this time and a set schedule that is flexible, I didn't experience any issues with that. I was even able to make it to my 5am excursion in Belize City, thanks to the wonder team.
Latia, se hospedó 3 noches
Opinión verificada de un huésped de Expedia

4/10 Regular

Farhed, se hospedó 6 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Introverts Paradise! If you want to be in the bustle of things, don't stay here. If you want privacy, quiet, and personal service by name; this place is beautiful. Exceptional service, excellent food and drinks. Clean and quiet. The shuttle boat to/from San Pedro was consistently overbooked after dinner hour causing me delay and frustration. It is the only area of needed improvement that I experienced. Thank you!
Tracy Raye, se hospedó 5 noches en plan romántico
Opinión verificada de un huésped de Travelocity

8/10 Muy bueno

This place is isolated so if getting away is what you want this is the place. Little to do otherwise on this man made real estate. Rooms were comfortable with nice view. Staff was very accommodating.
Amparo, se hospedó 5 noches en plan romántico
Opinión verificada de un huésped de Expedia

10/10 Excepcional

EXCELLENT PROPERTY!! 5 Stars HIGHLY RECOMMENDED!!
We are medical professionals, travel extensively, and are receiving no compensation for this review. Bullet points: BEAUTIFUL property! Incredible staff! Great food. The shuttle is VERY, VERY safe. 5 star bed/bedding. Powerful/quiet AC. Kitchen is okay but could be a little better stocked. Plunge pools are worth it. Concierge services are excellent. SPA was excellent. CLEAN/PRISTINE. No power outages during our one week stay Feb 2024. I wrote a LONG review but Hotels.com allows only 1500 characters. I'll send my review to the property and you can ask them for "Brian's review". Bottom Line: You have an option of booking resorts in town (loud), beach resorts (beaches are public and these hotels have less privacy) or a locked compound where you have to deal with the expense of a golf cart (not to mention horrible traffic, parking, worry about DUI, collisions, etc). Or you can choose Turtle Island which is private, safe, incredibly beautiful, quiet and the complimentary shuttle gives you easy transportation into central San Pedro where everything is within a 15 minute walk. A place where the staff treat you like family. I would stay here again without hesitation. I honestly don't understand the negative reviews. There is no place in the San Pedro area that I'd recommend higher. The shuttle/ferry is pristine and the rides back and forth to San Pedro are not an inconvenience but beautiful, especially at sunset. Pictures do not do this property justice.
Very comfortable King beds
Property offers beautiful sunsets
Plunge pool overlooking the water, sunrise
Infinity pool next to restaurant and bar
Brian, se hospedó 6 noches
Opinión verificada de un huésped de Hotels.com

4/10 Regular

The price of the food is ridiculous. Great staff but will not ever go back due to price. They also could do more with property.
heidi, se hospedó 7 noches en plan romántico
Opinión verificada de un huésped de Orbitz

8/10 Muy bueno

Needs further development on the island, beautiful room, but nothing there other than one restaurant.
Cecilia, se hospedó 5 noches en plan romántico
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

Quiet Relaxing Getaway! Highly Recommend!
Had a great time! Very relaxing. San Pedro is busy so it’s nice to escape to Turtle Island resort! Important to note as it is an island you do have to take a ferry to get there. That said there is a boat that runs regularly to San Pedro and they can arrange transport for activities and Secret Beach. Restaurant on site with somewhat limited choices, although delicious every time! chef does take requests. Was a little worried before staying after seeing a few poor reviews. However, the staff is amazing and does go above and beyond. It seems like people were expecting more of an inclusive/resort with many on site resources. As previously said the resort is basically on an island so definitely perfect for couples and quiet getaways, as not a lot on the premises, heard this is changing with new management and renovations. Had a great time with my fiancé, would recommend! Thank you to the staff and of course the resident Turtle Island pup Huck!
Kathryn, se hospedó 5 noches
Opinión verificada de un huésped de Hotels.com

10/10 Excepcional

Beautiful property.. definitely will be back.
Shannon, se hospedó 4 noches
Opinión verificada de un huésped de Expedia

4/10 Regular

We booked a room through Expedia. 2 days before the trip we were informed that there was a discrepancy between Expedia and the resort about what room we were to be in. The room we booked had a kitchen, and they said without proof from the Expedia we would not get the kitchen we had paid for. We found the document and we ended up with a Kitchen. We had friends traveling with US, they were also to have a kitchen. We ended up sharing a kitchen, which was fine however we did not receive the entire value of what we had booked. Other couples we me there had the same booking issues through Travelocity and did not get what they paid for. Our friends were put in a different room for the first night and then moved on day 2. When we came back to the room to move their room has a toilet leaking and ants climbing over their luggage from an infestation in their building. As for dining, the menu did not have accurate pricing and was not up to date. and would often take 30-45 minutes to sort through the bill each meal. The grounds were unkempt unraked sand and weeds and mud all over. Peeling and faded paint, and a leaking window in our unit. The people were very kind, but had no power with an absentee management staff and had no power to correct things. We were offered a small discount but this did not make up for true disruption. The resort was without power for the first evening as we arrived, and were told it was for a generator upgrade, we heard that was not accurate.
Jeff, se hospedó 4 noches con familiares
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

Katy, se hospedó 5 noches
Opinión verificada de un huésped de Expedia