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Bertam Resort, Penang

4.0 star property
Family-friendly resort with full-service spa, connected to the airport, near Penang Golf Resort

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bertam Resort, Penang

Private pool
Family Quadruple Room | View from room
Point of interest
Superior Twin Room | Premium bedding, down comforters, pillowtop beds, free minibar
Family Quadruple Room | Premium bedding, down comforters, pillowtop beds, free minibar

Reviews

7.8 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Spa
  • Gym
  • Free parking
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and 5 spa tubs
  • Lazy river
  • Water park
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
The price is $79
includes taxes & fees
$71 per night
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe With Balcony

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe With Balcony

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 284.7 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, pillowtop beds, free minibar

Executive Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
Dining table
  • 604.9 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Premium bedding, down comforters, pillowtop beds, free minibar

Club Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
  • 678 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 320.2 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 320.2 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe King with Balcony

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King with Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Iris Pool Suite

View from room

Iris Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
  • 1352 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, down comforters, pillowtop beds, free minibar

Family Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Loft, 3 Bedrooms, Pool View, Executive Level

Club Loft, 3 Bedrooms, Pool View, Executive Level | Premium bedding, down comforters, pillowtop beds, free minibar

Club Loft, 3 Bedrooms, Pool View, Executive Level

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Club Lounge
  • 1162 sq ft
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 284.7 sq ft
  • Park view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Premier

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Premier

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
  • 462 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Violet Pool Suite

50-inch Smart TV with cable channels, TV, foosball

Violet Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
  • 1139 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Hompton by the Beach Penang

Pool
Free parking
Free WiFi
Restaurant
8.8 out of 10, Excellent, (252)
The price is $77
includes taxes & fees
$68 per night
Dec 15 - Dec 16
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About the neighborhood

Map
12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100

What's nearby

  • Penang Golf Resort - 4 min drive - 3.8 km
  • Kepala Batas Golf Club - 7 min drive - 4.8 km
  • Sunway Carnival Mall - 16 min drive - 20.8 km
  • Swettenham Pier Cruise Terminal - 33 min drive - 42.0 km
  • Gurney Drive - 35 min drive - 43.9 km

Getting around

  • Penang Intl. Airport (PEN) - 48 min drive
  • Tasek Gelugor Station - 17 min drive
  • Penang Sentral - 24 min drive
  • Sungai Petani Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪OldTown White Coffee - ‬19 min walk
  • ‪Baeshake Cafe - ‬4 min drive
  • ‪Qah-Wa Cafe - ‬17 min walk
  • ‪Terra Tea Kaw - ‬5 min walk

About this property

Bertam Resort, Penang

Adjacent to a golf course, Bertam Resort, Penang is a great choice for a stay in Kepala Batas. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Essoura, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Mediterranean resort include a water park, an outdoor pool, and a lazy river.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Indonesian, Malay, Thai

At a glance

Hotel size

  • 282 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 6-device limit)

Parking

  • Free secured, covered onsite self parking
  • Secured covered onsite valet parking (MYR 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite carport

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Water park access (surcharge)
  • Children's pool
  • Lazy river
  • Playground
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys
  • Pool toys

What to do

  • Golf privileges
  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Rock climbing
  • Rope course
  • Karaoke
  • Pool table
  • Foosball
  • Bicycle tour information
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • 24-hour business center
  • 18 meeting rooms
  • Coworking spaces
  • Conference center (35000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Electric bike charging stations
  • Bike storage
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2023
  • Library
  • Piano
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Water park access (surcharge)
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Lazy river
  • 5 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Outdoor furniture
  • Walkway to water
  • Mediterranean architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual doorbell notification
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Ceiling hoist
  • Area rugs in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in room
  • High pile carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • Smart speaker
  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices) and 6-device limit)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Free bottled water
  • Dining table
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Restaurant dining guide

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Essoura - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Le Grill - Onsite fine-dining restaurant. Open daily.
Citrus - Onsite bar. Open daily.
Kasbah - Onsite bistro. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 56 for adults and MYR 35 for children

Children & extra beds

  • Rollaway beds are available for MYR 150.0 per day

Parking

  • Covered valet parking costs MYR 30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Long-term renters welcome.
This property uses solar energy.
This property accepts credit cards and cash.

Also known as

Bertam Resort Penang
Bertam Resort Water Park
Bertam Resort, Penang Resort
Bertam Resort, Penang Kepala Batas
Bertam Resort, Penang Resort Kepala Batas

Frequently asked questions

Is there a pool at Bertam Resort, Penang?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Bertam Resort, Penang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Bertam Resort, Penang?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Bertam Resort, Penang?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Bertam Resort, Penang and nearby?
Have fun with onsite activities like rock climbing and hiking. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 5 spa tubs. Bertam Resort, Penang also has a lazy river and a sauna, as well as a steam room.
Are there restaurants at or near Bertam Resort, Penang?
Yes, there are 3 onsite restaurants, featuring local and international cuisine.

Reviews

7.8

Good

10/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Muhammad Abqari Fiqri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

junaidi, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Abdulla, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The design of the resort is very unique. 👍👍👍
Siti Rohani, 2-night family trip
Verified Expedia guest review

2/10 Poor

My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous!
Lee Jun, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Pool is amazing
MOHD SHAHRIL BIN HJ MD, 1-night trip
Verified CheapTickets guest review

10/10 Exceptional

Clean Comfortable for the entire family… the staff even arrange an interconnected room for us!
SunRise View
Sunset View
Pool Water is clean & warm…
Next to its own water park
Chee Labb, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

izzah, 1-night trip
Verified Hotels.com guest review