How this hotel can claim to be 4-star is astounding beyond measure. Let's start with the good, which is the convenient location and the politeness of the gentleman behind the counter.
But as you go in to the building, the signs are there that this is not what it's meant to be.
An entrance which is better suited to a serviced office of a company which is trying to be inaccessible, rather a 4-star hotel looking to welcome guests. The lift can hold 2 people, or 1 person with luggage, so we had to climb 2 flights of steep stairs and then navigate a confusing maze of corridors to get to reception.
The area looked like something out of a 70's horror movie, but having navigated check-in we went down some steps to our room.
The room layout was initially not bad, with a kitchen area and toilet, followed by a single bed and shower, before a double bed in the main room. We ignored the tacky interior decoration, plus quite a few stains which we noticed. But in 2024, to not have hot water in the toilet, which was poorly lit, that is really unforgivable. So bad, I had to poo in a nearby restaurant on the 2nd day!
I could mention the flooding in the shower or the breakfast which should definitely be given a miss (boiled eggs as the only egg option), but that's not the only flaws.
I hate writing reviews like this, generally feeling that if you've got nothing good to say, then stay quiet. But the fact that this is advertised as a 4-star hotel makes us obligated to warn others!