This hotel was very nice, but we couldn’t sleep. We paid more for a balcony room and heard a fairly loud thumping noise coming from the heating vent area all night, which kept us totally awake. We finally, after many hours, decided the noise must be coming from the heating pipe for the window radiator— we had turned on the radiator just before bed because it was rather chilly — so we turned off the radiator. When the woman at the desk asked us the next morning how everything was, we complained about the noise and how it had gone on all night — she answered flippantly— “Oh, it was probably just your neighbors!”