6/10 Good
Feb 11, 2025
Overpriced and subpar
High priced hotel and not worth it. Location was not very convenient; they do not allow outside food in the hotel, yet their dining is mediocre. Our fuse blew out and we had no power in the room for several hours because they did not send anyone to fix it, despite us telling them three times. Laundry cost was outrageously high. Some of the reception staff were unable to fulfill our requests to ask someone to fix the various problems we had in the room such as fuse blowing out and non-functional tea/coffee maker.
Rest of the staff were very polite and the hotel is otherwise comfortable and quiet. Breakfast buffet was not as extensive as other similar hotels in the area and many items were unnecessarily greasy. Several employees were quite sexist and racist and greeted my husband constantly but ignored my presence.
Housekeeping staff were very quick to respond and nice, once they knew there was a problem. Just getting to let them know was a problem in itself. I will never stay here again. We went with the intention of brining a large group of students with us next year, but will certainly not be doing that. We did not get a discount for not having a coffee machine that worked and not having electricity either. The gym is very small and crappy.
Suneeti
Suneeti, 5-night business trip
Verified Hotels.com guest review