Positive aspects; hotel set in lovely countryside and great views from the room. Benefits from spa and indoor/outdoor pools. Rooms clean and stylish with air con. Unfortunately many downsides. To start, no-one speaks a word of english, we had to get by on limited french. Reception not welcoming and disinterested and unhelpful. Unable to book a table at the restaurant for our first night as fully booked. Got a table on second night: pleasant with great views and ok food, but VERY expensive with main courses alone between 20-30£ and entrees at 20£. Hotel provides list of what seemed to be many restaurants locally although we could find but one of them, which was a nice pizza place. My wife was unable to get any treatments in the spa as they were fully booked, so like restaurant, book in advance. The spa staff were unfriendly/unhelpful and had run out of towels, when we asked what they proposed we do, they told us we'd have to use our room towels by the pool. Unfortunate as there are no where near enough sun loungers for their guests and so you have to place your towels on the grass, and our towels then got muddy. The gym has barely functioning machines, no aircon and no water cooler. Not inviting! Breakfast a big let down, held on 6th floor, nice views but can't appreciate them as room is hotter than the sun! No air con and you have to get out asap. Breakfast was chaos, no visible staff and a very basic.