Everything about it was unspleasent. We didn't even end up staying the night either night, I had to cancel Saturday night due to my husband's work and having to be back in KS but we ended up going to the wedding at OU then grabbing our stuff and driving back to KS on 10/4. There wasn't even anyone at the front desk to checkout, so we left the keys in the room. The manager told me that I would be gettting a refund for Saturday, which I still haven't gotten but we didn't even stay on Friday, so we went in sat our stuff down, looked over the place and went to the wedding, I've also taken pictures for whoever needs them