2/10 Poor
Nov 20, 2024
horrible does not deserve the star rating
Stay was extremly deceictful. hotel does not deserve the rating it has
Upon check in I was escourted to my room only to discover the establishment does not have any elevators or lifts, walked up 2 flights of stairs to my room and the room has no airconditioner. I advised the assistant manager and he asked me to walk back down and wait for him to find me a room with an airconditioner
he than made me walk back up the stairs to another room where the bathroom was horrific, the taps were loose and the shower door did not close, it was both a sunken shower and sunken bath which could easily pass for 2 star.
the room door was a funny key and did not even lock properly
the floors were wooden so you could hear when other ppl were moving around
the pool was green not swimmable and jacuzzi empty
If i were informed of this would have never booked this
When I did mention the star rating to the asistant manager I was told it is a boutique hotel and not normal hotel
Verified traveler
1-night business trip
Verified Hotels.com guest review