We spent two nights in a Privilege room. The room was on the small side, but comfortable enough. The breakfast buffet offered a good selection, provided you arrived well before the closing time. The hotel was well situated for exploring Le Mans on foot.
We were disappointed with the housekeeping service. After our first night, the bottled water we had drunk was not replaced. There were no glasses for the drinks, only flimsy plastic ones in the bathroom, which were also not replaced. The coffee making facilities consisted of a Nespresso machine (without instructions), three capsules of coffee, and just one sachet of artificial sweetener, but no sugar. We were surprised to find cardboard coffee cups in one of the top rooms of a 4* hotel.