6/10 Bueno
16 de febrero de 2025
Poorly executed but a nice place
The stay was fairly good and I would maybe stay there again, there were just quite a few niggly things that could have been better. Booked two queen rooms, one for my mother and one for myself and 9 month old baby. Disappointed at parking - was an effort that required driving the wrong way down one way lanes to unpack luggage or multiple treks across the site with baby and pushchair loaded with portacot etc. Rooms were in different buildings. My room had ants in the main kitchen and also in my room itself - were offered to move but to a different building and I had already put the portacot up. Vanity pack in bathroom was opened and put back in drawer. Shower head left facing out the door so squirted water everywhere when turned on. Other guests left dishes piled in the communal sink and then washed loudly at 10pm, although my baby grizzled all night so I’m sure that would have been annoying too. An absolutely horrible pony stole all the animal feed and staff just agreed yes that pony is mean. Couldn’t feed an alpaca because of this. Booked online at the restaurant and weren’t told it was a set Valentine’s Day menu, set price and food - also wasn’t told on check in either. Restaurant is also at the opposite end of site than accommodation so you need to either return to the highway or drive the wrong way through the grounds. Lastly, piano in reception was terribly out of tune. So - overall it was suitable, but just disappointing as it could have been amazing.
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Se hospedó 1 noche con familiares
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