This hotel has great staff at the check in, the restaurant, and other staff. Equally important to the two of us, it was an easy walk to the Museums, Parliament, gardens, opera, metro (D and U3), buses, trams. it was very quiet at all hours.The breakfast bar rivaled our cruise ship breakfast bar. the room had two comfortable chairs, twin beds pushed together each with duvet, windows onto an inner court yard and a long writing desk with refrigerator underneath.