When checking in, there was no one at the front desk. We had to call reception. The booking info said we would pay when we checked in, but we were charged before we got to the motel. Then when we did check in, they charged another $50 deposit, which was not mentioned in the booking info. My party had two rooms - one was clean, with vinyl floors, and smelled like a fresh cleaning solution. The other had carpet which seemed to hold in the smell of many cleanings and smoking and cleaning and smoking. The air smelled stale.