The carpets from the elevator to outside my room were stained beyond belief. It looked like a frat house floor. Also, room service is via a QR code, but doesn’t actually work! I ordered dinner at 7pm and it said delivery would be at 8pm, which seemed extreme. The order never arrived. The feedback DM in the app didn’t work either. When informed the staff the next day, they calmly said, oh yeah, that doesn’t work!