Overall we had a good experience. Spa was crowded, too many people and reduced space. The outdoor pool had stones in the ground, not a pleasant experience in your feet. The smell of the water was to strong. No appointments available for treatments. The room had breathtaking views, nice sun chairs. Very clean and renovated bathroom, confortable bed. Unfortunately we had a problem with one of the outlets, light was off every time the TV or a phone charger was plugged, we had to unplug the TV and not charging our phones because the solution that they proposed was moving us to a lower bedroom. I was disappointed that they did not offer nothing complimentary for the inconvenience, not even covering for the cost of the room service (10 CHF). The breakfast was not home made, just pre fabricated stuff and low quality for what Switzerland can offer. The parking was full, it was hard to find a nice spot. The restaurant looks dated, but maybe they offer good food, we didn’t try it because we did not go with the vibes of the place. Below our room, we had a room with a jacuzzi, a loud naked couple made our night quite interesting. Thanks to the staff for coming 3 times to our room to put up the lights, they were very helpful.