The room was nice, but when the toilet clogged they accused us of stuffing towels down the toilet and causing the clog. This was at night, when my kids and I were getting into bed. I understand a clogged toilet is very inconvenient, and messy, but even before they took it apart they insisted we had actually broken it by trying to flush a towel. This was only 6 hours into our 6 day vacation. I felt very uncomfortable staying there because I didnāt know what else we might be accused of, so we booked 5 nights across the street where weāve stayed before. I spoke to the staff at Sea Air about getting a refund, even a partial refund, but there was no one able to discuss it. I contacted Hotels.com, and they tried to get me a refund for the nights we didnāt use, but were unable to. This means I prepaid for 6 days, and they kept all the money even though I was checked out on the second day. The whole experience was miserable, and I would warn people if something happens to could end up blamed for it.