When we first got there, we waited at the desk 45 min. To get checked in, we rang the bell, called out for help and even tried to call the hotel. We called the reservation line and they tried calling also if no luck. When the girl finally came, she said they were right there and accused me of lying. I paid for a king room and was told it wasn’t available so I got 2 full size beds instead. The room didn’t look like it had been cleaned, there was hair everywhere and the bathroom was nasty. We had to clean the room ourselves. Next morning, went to check out and guess what, nobody was in the office! Will never stay here again for any reason.