6/10 Good
May 3, 2018
Globales playa Santa ponsa experience
Great area as usual, beautiful place but this hotel does not operate on a lone basis up until May apparently. Would explain why we had to go across road to sister hotel(s) Ponsa Park and Pionero.Walls are thin so could hear all noisy guests banging and screaming all night and also our stay coincided with Thomson reps training week which meant they were staying in hotel and sort of took over public spaces out back of hotel near pool (which was actually a lovely quiet area compared to the other two hotels where you could actually get a sunned). Also, restaurant was not open; bar was only open from 8-12 at night until third night of our stay, then it suddenly stopped that service as well so we had to go over to other hotel as mentioned. Shower was a nightmare as my husband who has mobility issues could not even get into it; even I had one half of body outside the shower at all times! Good points though: most staff very friendly especially the lovely Bulgarian lady we were sad to say goodbye to as she always had a smile! Oh and Maria who worked the bar at our hotel ( when it was actually open!) TV too small in room, but a plus was most English channels were picked up on it. All in all an average hotel for quick getaway, but for us, we will be returning to our usual hotel Viva Rey round the corner for our next main stay on the island of Mallorca!
Martin
Verified Hotels.com guest review