I had one of the most terrible experience at the hotel. The staff member completely rejected to help in anyway, Finding an alternative for parking, not willing to help at 11:30pm. Telling me to find a parking space at the back of the building nearly at midnight, upon my asking, how do i pay for the parking ticket, the answer was, "sorry i don't know", not willing to help for my suitcase just to take near the stairs since there was no lift..... his mannerism was unacceptable. Campanile has a good reputation, at this occasion it has damaged it. Overall a terrifying experience. Between the reception building and the hotel accommodation, there's a freeway and there were some drunk individuals passing by.....we should be a more careful society...