We booked a superior room with frontal sea view , they put us in a room at a very narrow corner with very small balkon in comparision to other rooms , if you mention that noboday will help only answer hotel is fully booked and you have to stay in that bad room!!! Very arogant and not helpful ,If i booked a room with side sea view for cheaper price it would be better ,Air conditioner is loud when working, a la cart greece resturant is very bad, when go there and ask to seat indoor its not allowed and you have to seat outside even when you have a baby and you dont like the hot weather you have to seat there and eat the under average food , for these reasons will never come back
Positive : friendly staff, clean facilities even when all old, kid club nice, evening show is good, site of hotel is fine, good organisation around the pool ( for each room there are reserved pool beds), roxiane and asian resturants are fine ,friendly community ( peoples who are booking there are really friendly
But if you dont like anything the reception or managment will not help even we called expedia to solve the issue but they were not able too as the hotel was resistent to there requests!!!!!