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The Fontenay

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Reeperbahn

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Photo gallery for The Fontenay

Body treatments, body wraps, body scrubs, facials
Fontenay Deluxe Alster | Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Lobby lounge
Bar (on property)
In the heart of Hamburg, The Fontenay offers a tranquil retreat with an indoor and outdoor pool, as well as a rejuvenating spa. Savor local and international cuisine at one of two on-site restaurants or unwind in the garden or library.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Pool
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $483
includes taxes & fees
$451 per night
Apr 22 - Apr 23

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Premium bedding, free minibar items, in-room safe, desk

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fontenay Deluxe

Fontenay Deluxe | Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Premium bedding, free minibar items, in-room safe, desk

Park Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, free minibar items, in-room safe, desk

Panoramic Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 1023 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Suite

Premium bedding, free minibar items, in-room safe, desk

Fontenay Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 2110 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alster Suite

Alster Suite | Premium bedding, free minibar items, in-room safe, desk

Alster Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 1894 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Europa Suite

Europa Suite | Premium bedding, free minibar items, in-room safe, desk

Europa Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Deluxe Alster

Fontenay Deluxe Alster | Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe Alster

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 463 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Senator Suite

Senator Suite | Premium bedding, free minibar items, in-room safe, desk

Senator Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 915 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, free minibar items, in-room safe, desk

Premier Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Classic

Fontenay Classic | Premium bedding, free minibar items, in-room safe, desk

Fontenay Classic

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
  • 301 sq ft
  • Park view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Fontenay Premier Room

Fontenay Premier Room | Premium bedding, free minibar items, in-room safe, desk

Fontenay Premier Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 463 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Fairmont Hotel Vier Jahreszeiten Hamburg

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
9.6 out of 10, Exceptional, 663 reviews
The price is $428
includes taxes & fees
$400 per night
Apr 29 - Apr 30
Fairmont Hotel Vier Jahreszeiten Hamburg
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About the neighborhood

Map
Fontenay 10, Hamburg, 20354

What's nearby

  • Hamburg Messe and Congress - 3 min drive - 2.2 km
  • Hamburg City Hall - 4 min drive - 2.8 km
  • Reeperbahn - 5 min drive - 3.5 km
  • Miniatur Wunderland - 6 min drive - 3.6 km
  • Elbe Philharmonic Hall - 6 min drive - 3.7 km

Getting around

  • Hamburg Airport (HAM) - 28 min drive
  • Hamburg Dammtor Station - 10 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 26 min walk
  • Hamburg Central Station - 26 min walk
  • Dammtor S-Bahn - 11 min walk
  • Stephansplatz U-Bahn - 14 min walk
  • Hallerstrasse U-Bahn - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bodo's Bootssteg - ‬5 min walk
  • ‪Yu Garden Restaurant - ‬11 min walk
  • ‪Bourbon Street Bar - ‬8 min walk
  • ‪Piazza Romana - ‬7 min walk
  • ‪Henriks Bar & Restaurant - ‬6 min walk

About this property

The Fontenay

At The Fontenay, you'll be just a 5-minute drive from Hamburg City Hall and St. Pauli Piers. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Lakeside, one of 2 restaurants, serves dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers like the helpful staff. The property is just a short walk to public transportation: Dammtor S-Bahn is 11 minutes and Stephansplatz U-Bahn is 14 minutes.

Languages

Arabic, English, French, German, Italian, Spanish
VISIBILITY

At a glance

Hotel size

    • 130 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite valet parking (EUR 35 per day)
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Lakeside - This fine-dining restaurant serves dinner only. Reservations are required.
Parkview - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open select days.
Atrium Lounge - Onsite café. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle service is offered for an extra charge of EUR 175 per vehicle (one-way, maximum occupancy 2)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Valet parking costs EUR 35 per day

Policies

This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

Frequently asked questions

Does The Fontenay offer free cancellation for a full refund?

Yes, The Fontenay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Fontenay?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Fontenay?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Fontenay?

Yes. Valet parking costs EUR 35 per day. Electric vehicle charging is available.

Is airport shuttle service offered by The Fontenay?

Yes, an airport shuttle is available. The charge is EUR 175 per vehicle one-way.

What are the check-in and check-out times at The Fontenay?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at The Fontenay?

No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.

What is there to do at The Fontenay and nearby?

The Fontenay has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Fontenay?

Yes, there are 2 onsite restaurants, featuring local and international cuisine.

What's the area around The Fontenay like?

The Fontenay is a short 13-minute walk from Jungfernstieg and 14 minutes' walk from Congress Center Hamburg.

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The Fontenay Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Top hotel, best service, best food.
3-night trip

10/10 Exceptional

Great hotel
Bijan, 2-night trip

10/10 Exceptional

Top Hotel
Loved the Hotel and the Service.
Daniel, 3-night trip

10/10 Exceptional

Overall stay was exception and in a beautiful city!
Kimy, 5-night trip

10/10 Exceptional

Staff was so helpful and thoughtful.
Suzanne, 3-night trip

10/10 Exceptional

Beautiful property
Excellent property , rooms have very high level of detail . Good food and very attentive staff!
KEITH MORGAN, 2-night trip

10/10 Exceptional

Sublime!
Four days of pure luxury. We upgraded to the Europa suite and it was the most magical venue for Christmas. We enjoyed a magnificent Christmas lunch, delicious breakfasts and wonderful room service meals. The staff were absolutely phenomenal. We really don’t have enough superlatives for our stay at the Fontenay. Worth every penny!
Julie, 4-night trip

10/10 Exceptional

Best Hotel in Germany
Christian Alexander, 2-night trip

10/10 Exceptional

Super Hotel in Hamburg
Christoph, 1-night trip

10/10 Exceptional

Top Hotel
Markus, 1-night trip

10/10 Exceptional

Fantastic
Fantastic hotel, service, room, facilities and food.
Kim, 3-night trip

10/10 Exceptional

The hotel is spectacular. If you're looking for a quiet place with great facilities, this is your hotel in Hamburg. The staff service is also very good. The hotel is not exactly in the city center, but within a 15-20 minute walk, you can reach the central area.
Guilherme, 4-night trip

8/10 Very good

Amazing high tech hotel!
Overall the hotel property was excellent! The rooms were spacious and very modern -incorporating best of class technology for room controls. The service for the restaurant could be improved - as we felt the waiters were not well versed with the menu and might not be as trained. We didn’t understand what the purpose of the bar at the atrium when the waiters still had to go to the rooftop bar to get drinks. Our toilet rolls were replaced when the rooms are serviced which felt unnecessary. Loved the spa which was great for rewinding after the 2 weeks road trip we just did.
3-night trip

10/10 Exceptional

Great hotel, just way out of the way and distant from main shopping
Jason, 1-night trip

10/10 Exceptional

The fontenay is a great hotel.
Donella, 2-night trip

10/10 Exceptional

Weekend getaways
It’s the best hotel in Hamburg for sure Great location, great staff , thank you for everything One thing I like to point as less satisfying, the gym is too small and not equipped enough for this standard hotel unfortunately We will be back soon , best in Hamburg
Shahroz, 1-night trip

10/10 Exceptional

Amazing
ALAEDEEN, 1-night trip

10/10 Exceptional

Luxurious property, high end technology, gorgeous grounds and perfect amenities. The stuff was friendly, professional and very courteous . Everything was perfection.
Anemona, 5-night trip

10/10 Exceptional

Awesome
Frank, 1-night trip

10/10 Exceptional

In my opinion the best 5-star hotel in Hamburg. The FONTENAY is characterized by modernity and luxury. The hotel offers everything from modern, well-kept rooms to the outstanding SPA area with treatments. I really liked the architecture of the building and the smart home controls for the building automation.
Michael, 1-night trip

10/10 Exceptional

A true five star experience
I loved this hotel and everything about it. Especially the service minded staff that really treated us well while being personal. The only downside was the pool that was rather cold to swim in - after all they have a nice outdoor area (which obviously must cool the water). All in all, a true five star experience.
Sofia, 3-night trip

10/10 Exceptional

It was uniquely placed right by a very easy jogging, walking , and cycling route and near the water. The building itself is the most aesthetically pleasing design with beautiful windows everywhere. I really don’t know how to put it in words but it was the best hotel so far of the many 5 star hotels I have stayed at.
Yaktiel, 1-night trip

10/10 Exceptional

Our family had an absolutely perfect experience at The Fontenay. What set this experience and hotel apart from the rest, is the attention to detail in each step of our stay, from the hospitality of the team to the polished atmosphere and delicious bites. Everyone has been so welcoming however a special highlight to Lukas Sarnow. He has been so above and beyond and every second of our stay. He is the embodiment of GREAT HOSPITALITY. His patience, his attitude, his knowledge, his gentle manner have been a delight. If you are planning a trip to Hamburg you should definitely consider The Fontenay.
junida, 2-night trip

8/10 Very good

Outstanding property overall and this was our third stay in a year! The one issue that we found relates to the “family policy” of allowing screaming kids, even under 10 years old, in the spa area including the sauna and steam room, until closing at 10PM !! This policy definitely needs to change with a time limit for kids accessing the spa / pool area to maximum 20h in order to allow adults relaxing quiet time to enjoy!
George, 5-night trip

4/10 Fair

I arrived at 4 PM and was told my room wouldn’t be ready for another 45 minutes. I came to Hamburg to visit my grandma in the hospital and would only be here for one night so this was incredibly frustrating. I had to unpack a change of clothes from my luggage in the lobby and then go to the spa to change. Once I returned they offered me a room on the 1st floor which was designed for someone in a wheel chair, so all the countertops were uncomfortably low. At this point I was so late to get to the hospital I felt forced to take it. Very bad experience and I will not be back again because of it.
Julia, 1-night trip