4/10 Regular
24 de noviembre de 2024
TVs seem to be a big hurdle for the hotel.
We were at a swim meet with a bit of downtime and discovered the TV stations for the cable did’t work. All that worked was the free Samsung tv which is a joke. The first night we complained about it and a gentleman from the front desk came to fix it and said because it had the free Samsung Tv that the tv was fine and left. The dismissive attitude of this person was frustrating. The next day I said fix or make it right another way or put us in a different room. This was after the maintenance came and basically said this new tv set up they have is aweful and couldn’t fix it. So the front desk person put me in a new room and that tv’s cable didn’t work. I was beginning to think the Rogers cable didn’t work on any of the tv’s. So I went back to the front desk and they offered a 15% discount off their overpriced buffet. I said this must be somekind of joke with all the nonsense you have put me through. Later we came to an agreed solution of us getting a late check out time…which helped us out. The place is nice but please figure this tv thing out as people like to sit down and watch it at the end if the day.
GEORGE
GEORGE, se hospedó 2 noches
Opinión verificada de un huésped de Hotels.com
