Extended Stay America Suites Austin North Central

2.5 star property
Heritage Hills hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Austin North Central

Exterior
Fitness facility
Fridge, microwave, stovetop, coffee/tea maker
Fridge, microwave, stovetop, coffee/tea maker
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
Main amenities
  • Housekeeping (on request)
  • Fitness center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Conference space
  • Picnic area
  • Barbecue grills
Feel at home
  • Children stay free
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 3 of 3 rooms

Suite, 1 Bedroom, Non Smoking (2 Full Beds)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
8221 N I 35, Austin, TX, 78753

What's nearby

  • Q2 Stadium - 8 min drive - 7.3 km
  • Moody Center - 9 min drive - 11.5 km
  • University of Texas at Austin - 10 min drive - 12.0 km
  • Darrell K. Royal - Texas Memorial Stadium - 10 min drive - 11.8 km
  • Sixth Street - 11 min drive - 13.9 km

Getting around

  • Austin-Bergstrom Intl. Airport (AUS) - 18 min drive
  • Austin Station - 24 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Luby's - ‬4 min drive
  • ‪Restaurant Depot - ‬17 min walk
  • ‪Carnitas El Guero - ‬4 min drive
  • ‪Red Lobster - ‬4 min drive

About this property

Extended Stay America Suites Austin North Central

Extended Stay America Suites Austin North Central puts you within a 10-minute drive of University of Texas at Austin and Moody Center. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Austin Convention Center and Sixth Street are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 118 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free (see details)

Working away

  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Extended Stay America Austin North Central
Extended Stay America Hotel Austin North Central
Extended Stay America Austin North Central Hotel
Austin Extended Stay
Extended Stay Austin
Extended Stay America Austin North Central
Extended Stay America Suites Austin North Central Hotel
Extended Stay America Suites Austin North Central Austin
Extended Stay America Suites Austin North Central Hotel Austin

Frequently asked questions

Does Extended Stay America Suites Austin North Central offer free cancellation for a full refund?
Yes, Extended Stay America Suites Austin North Central does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Austin North Central?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Austin North Central?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Austin North Central?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Extended Stay America Suites Austin North Central and nearby?
Extended Stay America Suites Austin North Central has a fitness center and a picnic area.
Does Extended Stay America Suites Austin North Central have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

Reviews

5.2

5.0/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Good

Elijah, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bed had bedbugs. Roaches everywhere. Overall had a terrible feel.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Monica, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mary, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Run! Check other options
This building should be knocked down. I truly have no idea how it’s still standing. The room was so worn down. The bathroom was disgusting, layers on layers of black mold, tub was chipped. The carpet, bed and sheets had stains all over, tears and burn marks. The kitchenette was old, run down. The fridge was surprisingly clean. But it was so bad we quickly left and did not stay the night.
Lesley, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Worst hotel room I have stayed in Austin
The pictures of the room on the website are deceptive. We were told we were getting an upgrade to the room. However, if the room was an upgrade it was horrible. There was no sofa in the room, just a bench and seat. There was a Hostess rack in the room for some unknown reason. The sink in the bathroom was leaking. There were roaches on the walls and in the shower tub. Not sure how old this hotel is but nothing looked upgraded. The carpet and furniture looked original and in bad shape. We have stayed in a lot of hotels in the Austin area and this by far was the worst. The overall upkeep in the hotel is terrible. Leaks in the ceilings. Elevator does not work. Lights in the hallways don't work. The property appears to be badly managed and no breakfast served in the morning. But to be honest if the rooms being in the shape they were did not make me feel breakfast would be any better. I just wanted to leave as soon as possible. Would not recommend anyone to stay at this hotel no matter the cost.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Toilet didn't flush when arrived. Flooring peeling up in bathroom. Carpet felt gross Shower dripped constantly.
3-night trip
Verified Hotels.com guest review

4/10 Fair

Judith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

scott, 4-night trip
Verified Hotels.com guest review

4/10 Fair

George, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Photos are very misleading
The pictures were very misleading. I booked 2 rooms for 2 nights. The front desk staff was quick and courteous but the rooms and hallways were horrible. The floors were nasty, there was a community trash in the hallway that was full, stinky smell, folks talking loud in the hallway on the phone, dog vomit in the hallway, fridge, tub & carpet nasty, dishwasher door wouldn’t close. All of the smoke detectors had plastic bags over them! Refund was given. The Best Western Plus welcomed us on short notice because it was after midnight and we had a baby with us.
Dog vomit in the hallway
Dishwasher door broken
Tub nasty
Swollen caulk
Jamesetta, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edwin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristopher, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Frances, 2-night trip
Verified Expedia guest review

4/10 Fair

Eva, 2-night trip
Verified Expedia guest review

2/10 Poor

Never again!
I can't say anything good except for the fact i got a one night refund. I will not be staying at this hotel again. There is a long list of thngs wrong. Going to our room: The elevator trapped us in, the stairs door handle is broke, there was blood or excrement on the wall in the stairwell, floor was filthy, the carpet had water stains. In the room, the bathroom has black mold, the floor had bubblegum stuck, the kitchenette's stove was dirty and outdated, the fridge was barely cold. So again, NEVER AGAIN!!!! We booked 2 nights but only stayed 1.
Valerie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well maintained
Phillip, 1-night family trip
Verified Expedia guest review

2/10 Poor

I recently stayed at this hotel and was extremely disappointed with the experience. While the staff were very friendly, the room conditions were unacceptable. The room was dirty: the toilet didn't flush and remained clogged, the kitchen and living areas were filthy, and the bed sheets were stained. The carpets had a strange, wet feeling to them, and the showers had soap residue from previous guests. Worst of all, there was black mold on the ceiling, which prompted me to contact the Department of Social and Health Services (DSHS). Additionally, nothing seemed to work properly. The vending machines charged $3 for a small bag of chips, and the entire place reeked of cigarette smoke. The so-called "breakfast" consisted of just a cup of coffee. For $100 a night, this is completely unacceptable. I would have been better off sleeping under a bridge. I strongly advise against staying here.
alejandra, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The staff was super friendly! That’s the only good thing honestly. It was quiet and Walmart and restaurants were right around the corner, but it was gross! There was MOLD/black funk inbetween the tile wall in the shower. There was multiple stains on the floor and comforter. There were burn marks on the bathroom floor. Multiple drawers from the dressers were missing. The chairs were stained and dirty. The pull out couch was on its last leg lol. The breakfast only consisted of cereal and coffee 😭. Overall, do not book if you care about cleanliness ! I felt dirty the entire time. We also booked a queen bed, and got a full.
Courtney, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANNA, 1-night trip
Verified Expedia guest review

8/10 Very Good

Stacy, 1-night trip
Verified Expedia guest review

6/10 Good

Hotel review
I was expecting the hotel to be nice and comfortable, it wasn’t. It was people hanging all outside of the hotel and people were being loud in the hallways. The hallway smell like trash, pee and smoke. The front desk people was no help, my shower head keep dripping water and I told them and they brought a guy who they said was maintenance, but he didn’t look like maintenance to look at it and he never came to fix it. The room wasn’t bad but I didn’t have a trash can only trash bags hanging in the room, the tub was chip and rustic. I seen like three roaches in the bathroom. When it was time to checkout, I checked out early and nobody was at the front desk and it was like that all four days I stayed when I will get up early to leave for work. Would i recommend no I would not unless you need a quick place to stay.
4-night trip
Verified Hotels.com guest review