8/10 Very Good
Sep 30, 2024
One night at Giardino’s
We were there for an overnight in St Moritz. We had booked the b and b through a third party app. The room and common area was very clean and well appointed. The only issue we encountered was the arrival process. It was a late arrival and we were not aware the building would not be staffed. We called the emergency number to gain access which involved a key code at the front door security box. We were told we received an email with instructions but there was no email in the inbox.
The problem was that, in crossing the border from Italy, cellular service was lost and did not reconnect so the email had not been delivered.
If booking, be sure to indicate you will have late arrival (after 6 pm) so that the service can send all instructions in advance.
The bar was not staffed and there was no dinner service in the restaurant (but there is a lovely breakfast). There also are self-service snacks and drinks at the bar, mini-bar style.
Mark
Mark, 1-night trip with friends
Verified Hotels.com guest review