Customer service was amazing, good parking spots, safe part of town, not far from the bulk of the city. I didn't eat the breakfast there but it was good to know they serve it. Gets kind of warm at night, the air conditioning is controlled by the hotel and does not drop below 66 degrees. They placed us in a non-smoking room but it smelled like either someone smoked in it or the carpet was dirty. Refrigerator and microwave did work, direct TV in the room, very clean, no bugs. Ironing and Ironing board worked. Water gets very hot. Overall it was very safe and a great stay.