6/10 Good
Oct 13, 2024
Disappointing
Stayed an extra few nights due to no train tickets to next destination. I have to say the service was quite poor. No cleaning despite leaving the hanger on the door. As a result ants in room and we ended up buying bug spray. Don't get me wrong we are used to bugs in Thailand but there were no bugs until the cleaners didn't come. I had left hanger on door and spoke to reception the day before requesting cleaner but no one came. We had a leaking toilet and a continuous puddle in bathroom, not sure of the health side of things with this as it was coming from toilet. Again, reported but no one came to resolve so we ended up finding our own towels to wrap around the bottom to soak up the excess water that came each time. Location ok for train station but everything else needs to be looked at.
Verified traveler
2-night family trip
Verified Hotels.com guest review