10/10
Staying at this hotel was the best decision we could have made.
The hotel staff was incredibly kind from the moment we arrived. Their warm welcome was excellent, and the facilities are beautiful.
Our daughter had a seizure while we were at the hotel, and the way the staff treated us was truly humane. They made us feel supported at all times. The security guard on duty was attentive to every detail and made sure our belongings were safe while we left in the ambulance.
The next day, after that frightening experience, we went to have breakfast at the hotel restaurant, where the waitress and the restaurant supervisor treated us with great care and also showed their support.
It definitely broke our hearts not to be able to enjoy the facilities as planned, since we had to return home for medical reasons with our daughter—but I can assure you, you will love this place and won’t regret staying here.
We truly hope to come back soon to The Dana Hotel.
Ricardo
Se hospedó 2 noches
