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Park Hyatt Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Coco Park Shopping Center

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Photo gallery for Park Hyatt Shenzhen

5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
1 King Bed with City View | Minibar, in-room safe, individually decorated, individually furnished
Lobby
Indoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
Minibar, in-room safe, individually decorated, individually furnished
At Park Hyatt Shenzhen, near the vibrant Coco Park Shopping Center, immerse yourself in luxury with 5 on-site restaurants and concerts. Indulge in Mediterranean cuisine or rejuvenate at THE SPA水疗中心 with a facial and yoga classes.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Pool
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
$259 nightly
The total price is $275
Jun 8 - Jun 9
Total includes taxes and fees

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 2 Twin Beds with City View

2 Twin Beds with City View | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • City view
  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • City view
  • 592 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed with Skyline View Deluxe

1 King Bed with Skyline View Deluxe | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • Bay view
  • 517 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Twin Beds with Skyline View

2 Twin Beds with Skyline View | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with Skyline View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • Bay view
  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed with City View

1 King Bed with City View | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • City view
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | View from room

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Bay view
  • 1184 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Twin Beds

2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • City view
  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed

1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • City view
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Park Suite King

Park Suite King | View from room

Park Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Bay view
  • 872 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Park Suite with Skyline View

Park Suite with Skyline View | View from room

Park Suite with Skyline View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Beach view
  • 883 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed with Skyline View

1 King Bed with Skyline View | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • Bay view
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Four Seasons Hotel Shenzhen

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 502 reviews
The price is $211
$199 nightly
$211 total
Total includes taxes and fees
Jun 4 - Jun 5
Four Seasons Hotel Shenzhen
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About the neighborhood

Map
5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, 518033

What's nearby

  • Shenzhen Convention and Exhibition Center - 6 min walk - 0.6 km
  • Coco Park Shopping Center - 1 min drive - 0.0 km
  • Huanggang Border Crossing - 2 min drive - 2.5 km
  • Huaqiangbei - 4 min drive - 4.1 km
  • Splendid China Folk Village - 6 min drive - 6.5 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 30 min drive
  • Hong Kong International Airport (HKG) - 49 min drive
  • Shenzhen Station - 8 min drive
  • Sungang Railway Station - 11 min drive
  • Hong Kong Lok Ma Chau Station - 28 min walk
  • Shenzhen Convention and Exhibition Center Station - 6 min walk
  • Fumin Station - 13 min walk
  • Futian Station - 14 min walk

Restaurants

  • ‪肯德基 - ‬11 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪超级牛扒 - ‬11 min walk
  • ‪吴记老锅底麻辣火锅 - ‬12 min walk
  • ‪拾味馆 - ‬11 min walk

About this property

Park Hyatt Shenzhen

At Park Hyatt Shenzhen, you'll be just a 5-minute drive from Shenzhen Convention and Exhibition Center and Huanggang Border Crossing. Guests can be pampered with body scrubs at the spa, and Glass House, one of 5 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour fitness center. The property is just a short walk to public transportation: Shenzhen Convention and Exhibition Center Station is 6 minutes and Fumin Station is 13 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Russian

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 48 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 5 restaurants
  • 2 bars/lounges
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Pool gate
  • Lifeguard on site

What to do

  • Yoga classes
  • Concerts/live shows

Working away

  • Meeting rooms
  • Conference space (16146 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 55-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

THE SPA水疗中心 has 7 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is open daily.

Dining

Glass House - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Living Room - This café specializes in Fusion cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Garden Pavilion - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Attic - This bar overlooks the garden and specializes in fish & chips. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 308 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Park Hyatt Shenzhen Hotel Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Park Hyatt Shenzhen offer free cancellation for a full refund?

Yes, Park Hyatt Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Park Hyatt Shenzhen?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Park Hyatt Shenzhen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Park Hyatt Shenzhen?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Park Hyatt Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Park Hyatt Shenzhen and nearby?

Onsite recreation at Park Hyatt Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Park Hyatt Shenzhen also has 2 bars and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Park Hyatt Shenzhen?

Yes, there are 5 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.

What's the area around Park Hyatt Shenzhen like?

Park Hyatt Shenzhen is in Futian, a short 6-minute walk from Shenzhen Convention and Exhibition Center Station and 11 minutes' walk from Shenzhen Convention and Exhibition Center.

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Park Hyatt Shenzhen Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location

Reviews

10/10 Exceptional

5 stars

This was an amazing hotel to stay at. Service and breakfast was excellent.
KHOA, 1-night trip

10/10 Exceptional

Service are excellent
Mona, 1-night trip

10/10 Exceptional

Comfortable clean and convenient.

Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids! Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.
LOUISE, 3-night trip

10/10 Exceptional

NYE 2024/25 Staycation

We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations. The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service. This was truly a memorable stay, and we can't wait to return!
Daniel, 2-night trip

10/10 Exceptional

Awesome concierge desk, very attentive
1-night trip

10/10 Exceptional

Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
Chi Tat Angus, 1-night trip

10/10 Exceptional

Best hotel in Shenzhen

Very good experience in Park Hyatt. Room are spacious and nicely decorated. The service is really good, staff is very caring and speak perfect English. Location is good and the view amazing. Definitely one of the best hotel in Shenzhen.
Fauconnier, 2-night trip

10/10 Exceptional

unmissable

Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...)
Davide, 4-night trip

10/10 Exceptional

The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Angelina, 5-night trip

10/10 Exceptional

A home away from home

welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests. The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby.
Davide, 1-night trip

10/10 Exceptional

It’s new, nice contemporary decoration. Too good food.
Bo, 2-night trip

2/10 Poor

I guess I’m not welcome from thiis hotel from the very beginning. I checked in with my husband and we gave them both our documents whilst checking in. But when we went into our room , the tv screen which showed our surname in the screen was wrong . And the turn down service .. was the worst I ever experienced in the five star hotel in my life. The washroom was never replenished or cleaned . And they only placed one bottle of water and slipper on the bedside which indicated one person was staying in the room . I talked to the manager , he apologized but his attitude was not caring and just asked me what he can compensate.. To he honest, I don’t want complimentary breakfast etc . I jusf want their sincere apology but it didn’t happen . I will never stay in the Hyatt group again .
Nami, 1-night trip

4/10 Fair

Poor value for money

1. Double confirm my room request, but finally just did 30% on it, such as extra pillow and early check in(12pm). 2. Removed some usual benefits to the customer, such as complimentary minibar and sweet dessert. 3. No tissue paper in living room. 4. Poor value for money because of the above experience.
1-night trip

10/10 Exceptional

Exceptional experience

Overall very high quality as you can expect from a Park Hyatt hotel, but it is the breakfast which surprised us. Location is right next to Coco Park. I think this should be the best hotel in Shenzhen. Highly recommend!
Hoi Yue Jeffrey, 1-night trip

10/10 Exceptional

Very good
KA WING, 1-night trip

8/10 Very good

The bed size of the twin bed is small compare with other hotel WiFi not strong enough Air -con is not strong. Quite hot during at night
Wing Yee, 1-night trip

10/10 Exceptional

Really hope that there will be a subway linking to the railway system to the hotel so that we won't get wet just like this few days.
Chris, 1-night trip

10/10 Exceptional

Best stay in Shenzhen

Love the service, experience, and cleanliness of the hotel. Absolutely outstanding. The staff was very polite and pleasant. The room was very tidy and spacious. The overall setting of the room is perfect, have the toilet being separated from the shower room is a plus. Have stayed in other hotels in Shenzhen. However, this is one of the best I've stayed and would absolutely go back again. :)
1-night trip

2/10 Poor

Ruined my day in Shenzhen

Ruined my day with poor service and communication. Things to share. 1. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back…. 2. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception. 3. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient.
Ye, 2-night trip

8/10 Very good

Joe, 1-night trip

10/10 Exceptional

Giorgio, 1-night trip

6/10 Good

離譜

僅僅幾天前住的大套房，和今次的普通天際房對比， 感覺服務差得很遠；服務是完全看房間類別可以理解，但是離譜的是我當晚跟禮賓說需要一條充電線，然後去了洗澡，開了請勿打擾的燈，但是正在浴室的時候聽到外面服務人員直接進來了跟我說放在房間裡面了，這件事會不會太離譜了一點。
TSZ YING, 1-night trip

8/10 Very good

Colin, 2-night trip

10/10 Exceptional

YU-HSIANG, 2-night trip

10/10 Exceptional

生日之選

酒店為男朋友安排特式生日佈置、賀卡，及生日蛋糕，非常有心思，酒店室內泳池尺寸和水溫適中，更衣室內有按摩浴池，環境設施周到。 48樓酒吧有歌手唱歌，氣氛很好。 所有酒店職員都很有禮貌，特別謝謝職員Sunny 解釋詳細貼心周到。
Wai Sum, 1-night trip