Hotel Capri is a great choice for a stay in Pollensa. For a bite to eat, guests can check out Capri, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a terrace.
Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Terrace
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Local maps
Special features
Dining
Capri - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night, up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 16 per person (one-way)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number H/321
Also known as
Hotel Capri Hotel Pollensa
Hotel Capri Pollensa
Hotel Capri Hotel
Hotel Capri Hotel
Hotel Capri Pollensa
Hotel Capri Hotel Pollensa
Frequently asked questions
Does Hotel Capri offer free cancellation for a full refund?
Yes, Hotel Capri does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Capri?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Capri?
Sorry, there's no onsite parking at Hotel Capri.
Is airport shuttle service offered by Hotel Capri?
Yes, an airport shuttle is available. The charge is EUR 16 per person one-way.
What are the check-in and check-out times at Hotel Capri?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Capri?
Yes, there's an onsite restaurant, Capri.
What's the area around Hotel Capri like?
Hotel Capri is a short 3-minute walk from Pollensa Port and 7 minutes' walk from Playa del Port de Pollença.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 2, 2024
Fantastic Hotel in beautiful location
adrian
adrian, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Definitely recommend hotel Capri
From start to finish nothing was to much always polite and helpful, central position to everything couldn't fault it.
Michael
Michael, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 10, 2024
Frederic
Frederic, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 5, 2024
Very friendly staff great location
Einwen
Einwen, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2023
Lovely hotel. Right on the pine walks with beautiful
Views - especially eating breakfast while the sun rises! Good breakfast options, all staff were really friendly and helpful. Very convenient to everything.
Kathryn
Kathryn, 5-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 25, 2023
The hotel was in a fabulous position on the Pine Walk. We had an evening meal on the first night which was very good. The breakfasts are amazing with so much choice. We had a balcony room at the rear of the hotel. The chairs were tired/rusty and only had a cushion. My only other complaint would be the lack of beach towels. They advertise that they are available and we checked beforehand by email. When we asked for them they were unavailable as they had not been returned from the laundry. This happened more than once so we bought some nearby.
Angela
Angela, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2023
Ruth
Ruth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 15, 2023
Verified traveler
8-night trip
Verified Hotels.com guest review
2/10 Poor
Jun 22, 2023
Toilet was broken very noisy
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 19, 2023
You don’t need anything more
Very efficient hotel.
- perfect location
- good options for breakfast
- large modern clean room
- amazing views over the bay
- helpful staff
- much cheaper than it’s neighbours
- highly recommend
Joshua
Joshua, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 16, 2023
Andrew
Andrew, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 20, 2023
Phelim J
Phelim J, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 27, 2023
Had a lovely short stay, finding it a great base for cycling. Cooling sea swim after a long hot ride. Staff were great, allowed me to keep my bike in my room! Recommended.
Stephen
Stephen, 3-night trip
Verified Expedia guest review
2/10 Poor
Apr 3, 2023
Capri not available but moved to Eola
Booked & Paid Hotel Capri, only a week before trip we where told hotel not available, Think issue was more down to Hotels.com than the actual hotel. Informed they could move us to the Hotel Eola, which we did, this place was very good and would recommend. Very helpful staff, nice rooms, decent breakfast and great location
Rachel
Rachel, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2022
The entire team at Hotel Capri made for an excellent visit. Everyone was very friendly, very helpful and very knowledgeable on the local area. The location is amazingly close to the beach, shops and restaurants. The room was always cleaned and it was comfortable, while the facilities were always clean and available. We found no negatives during our stay and will stay again.
Benjamin
Benjamin, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 5, 2022
Fantastic location, helpful friendly staff!
This is a lovely small hotel at the start of the pine walk. The staff were extremely helpful and we were offered a complementary drink on our first and last night, we only stayed 2 nights! We had a room at the rear of the hotel that overlooked the street and was somewhat noisy due to deliveries but no issue sleeping. The room was spotless and the aircon was good. There is a beautiful terrace to relax on overlooking the sea and the restaurant is also good. On our last evening we had failed to book a restaurant and unbeknown to us it was a local holiday so many of the restaurants were closed. They managed to accommodate us in their fully booked restaurant after a wait. This was very much appreciated. I would stay here again but would book a sea view room next time
Julie
Julie, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jun 30, 2022
first class location but "tired"
stayed here on a few occasions before the pandemic. first class location. basic rooms, but clean which is most important, however, this time felt it was looking tired and probably needs a refurb. breakfast outstanding.
Jayne
Jayne, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2021
Excellent hotel and restaurant
Very comprehensive breakfast catering for all tastes. Very helpful staff and excellent service. We ate dinner 3 times at the Capri and the food was excellent freshly cooked and hot. The room was very clean and the bed was comfortable. We would book the Capri again
Ann
Ann, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2021
Priscila
Priscila, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2021
Fantastic hotel superbly located right on the Pine Walk, overlooking the beautiful beach! There are Lots of shops, bars and restaurants to suit every taste right on your doorstep! The hotel is exceptionally well run with super friendly staff who care about their guests. The rooms are clean, bright and airy, it is worth paying extra for a balcony! The breakfast each day was lovely, with the added benefit of being able to sit outside overlooking the sea. Highly recommended, we will return.
Verified traveler
6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2019
Fantastic hotel
Very good breakfast, great staff and nice rooms right by the beach
Kevin
Kevin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2019
Verified traveler
4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 3, 2019
Excellent location right at the waterfront. Nice lounge with beautiful view where you can consume your own snacks/drinks, if so preferred. Very personal welcome. Clean, modern room of sufficient size. Very extensive breakfast buffet. Concluding:excellent value for money! Only negative: The Italian restaurant is not that special.
Verified traveler
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2019
A clean, friendly and welcoming hotel with an excellent breakfast. A stunning location with very comfortable beds and pillows. The free towels are an excellent addition to this wonderful hotel. Thank you for yet another wonderful holiday. Back in July for 2 weeks and can’t wait.