Louis Armstrong New Orleans Intl. Airport (MSY) - 6 min drive
New Orleans Union Passenger Terminal - 21 min drive
Free airport shuttle
Free area shuttle
Restaurants
Chick-fil-A - 17 min walk
McDonald's - 14 min walk
Don Jose's Grill - 13 min walk
MoPho - 3 min drive
Bar Sazerac - 3 min drive
About this property
Holiday Inn New Orleans Airport North, an IHG Hotel
Holiday Inn New Orleans Airport North, an IHG Hotel is just 2.9 mi (4.6 km) from the airport and offers a free shuttle (available on request). The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, Caesars Superdome and Mississippi River are within a short drive. Fellow travelers like the helpful staff and airport proximity.
Languages
English
At a glance
Hotel size
121 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle from 6:00 AM to 10:00 PM*
Offsite
Free area shuttle within 3 miles
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free local shuttle
What to do
Golfing
Shopping
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An outdoor pool
Arcade/game room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately USD 15 for adults and USD 20 for children
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn New Orleans Airport North Hotel Kenner
Holiday Inn New Orleans Airport North Hotel
Holiday Inn New Orleans Airport North Kenner
New Orleans North, An Ihg
Holiday Inn New Orleans Airport North
Holiday Inn New Orleans Airport North, an IHG Hotel Hotel
Holiday Inn New Orleans Airport North, an IHG Hotel Kenner
Holiday Inn New Orleans Airport North, an IHG Hotel Hotel Kenner
Frequently asked questions
Does Holiday Inn New Orleans Airport North, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn New Orleans Airport North, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn New Orleans Airport North, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn New Orleans Airport North, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn New Orleans Airport North, an IHG Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Holiday Inn New Orleans Airport North, an IHG Hotel?
Yes, a free airport shuttle is available from 6:00 AM to 10:00 PM on request.
What are the check-in and check-out times at Holiday Inn New Orleans Airport North, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn New Orleans Airport North, an IHG Hotel?
No, this hotel doesn't have a casino, but Treasure Chest Casino (6-min drive) and Fair Grounds Race Course (16-min drive) are both nearby.
What is there to do at Holiday Inn New Orleans Airport North, an IHG Hotel and nearby?
Holiday Inn New Orleans Airport North, an IHG Hotel has an outdoor pool and a fitness center, as well as an arcade.
Are there restaurants at or near Holiday Inn New Orleans Airport North, an IHG Hotel?
Yes, there's an onsite restaurant.
What's the area around Holiday Inn New Orleans Airport North, an IHG Hotel like?
Holiday Inn New Orleans Airport North, an IHG Hotel puts you in the heart of Kenner. Popular attractions include Caesars Superdome, which is 15 minutes away by car.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
Nov 24, 2024
Latoya
Latoya, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 23, 2024
Thomas
Thomas, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 20, 2024
Sidney
Sidney, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 9, 2024
Brittany
Brittany, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 6, 2024
Clean enough bed for being stranded at the airport overnight. Staff were friendly, free shuttle to the airport. Overall, hotel is in run down condition and smells.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 4, 2024
Seune
Seune, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 2, 2024
Amy
Amy, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Oct 23, 2024
Never again
The bathroom in 315 was not clean with blood on the wall and in the shower. The shower head was broken and unusable. They did move us to another room, but was smaller and didn’t change our price. The new room 309 was in better condition but still dirty around the edges. There was a smell. Dank, as if the linens weren’t fresh.
Sabrina
Sabrina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Whenever we are traveling out of MSY airport we stay here .The hotel provides transportation to and from the airport and allows us to park our car until we return. Great stress releavers.
Neal
Neal, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
Kimberly
Kimberly, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
William
William, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 16, 2024
Not happy
I stayed Friday to Monday. Friday I told the lady I didn’t want my room raked when she was in the hallway. The next day I left out didn’t put the sign up thong my room would be clean and it was not. I gave them a different charge card to put my incidentals on and they put it on my card I used for the roll causing my card to go over the limit.
DaphneY
DaphneY, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Darrin
Darrin, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 12, 2024
Donovan
Donovan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Derek
Derek, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2024
Nikkol
Nikkol, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2024
Service beyond great
Actually, we didn't stay in the room for more than 2 hours thanks to cloudstrike and Delta. BUT their Shuttle service driver was the absolute best! He drove us around several trips to assist us in getting us and our luggage to the airport to handle the rebooking, car rentals, at the airport (multiple trips b/c of the chaos) at Midnight+. We wouldn't have made to Atlanta for our connecting flight in time w/o his help. Vacation saved! Kudos to your staff and your trusty Shuttle driver!
David
David, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
2nd time staying and will make this my choice whenever in New Orleans
Jeanna
Jeanna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
The Holiday Inn was clean and the rooms were the perfect size. They had a pool and an exercise area. The restaurant was clean and the staff was extraordinary. We had James in the PM and he was great and the breakfast staff was organized and very kind. The food was really good too. Lastly the shuttle was just what we needed and even the shuttle staff were friendly and professional. This experience was proof that you could be friendly, kind and professional as well as efficient.
Ellen
Ellen, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Great stay
The service at the hotel location has been wonderful. The facility is clean and updated. The staff is professional and responsive. I would like you to commend Ms. Lindsay Hubert on the impeccable service she provided. So had been very helpful. Lindsay has gone above and beyond. She even helped me with a difficult taxi driver that transported me from the airport to the hotel went I arrived. Lindsay’s sense of professionalism, and the care, concern courtesy she has showed make me feel like a very special customer.
Roberta
Roberta, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 16, 2024
Room needed a few things repaired. Coffee pot was broke and toilet seat needed replaced.
David
David, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Aug 16, 2024
My room smelled like mildew and I got sick after I left. The clientele are a bit rowdy and had to call the front desk twice so I could get some sleep before my am flight.
Christopher
Christopher, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Excellent stay!
It was amazing, the only issue was the floor of the tub gets VERY slippery when you're showering, but everything else was great!
Nancy
Nancy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2024
The hotel was nice, quiet, clean, safe. But what made it a great experience was the staff! Everyone greeted us whenever we walked by the front desk and seemed genuinely kind. Each and every staff member was super kind. The restaurant staff was super friendly and helpful!
Gigi
Gigi, 4-night family trip
Verified Expedia guest review
2/10 Poor
Aug 9, 2024
I’m tired of paying peoples salaries that don’t value my business. The front desk worker was rude checking us in.Kept saying “uh huh “ to me. Room smelled like mildew. Then, when it was time to check out, I approached the desk, the lady at the front counter didn’t greet me, I had to speak first and tell her that I was checking out. All she said was that Expedia would give me a receipt. Wow. Treated like trash coming and going. Will not ever stay here again. I fumigate my house every month and I always stay here, since it’s close to my home.I usually enjoy my stay. Maybe get some new staff.