Elmhurst Hospital - Main Campus - 6 min drive - 5.2 km
Drury Lane Theater - 8 min drive - 7.4 km
Oakbrook Center Mall - 8 min drive - 7.5 km
Brookfield Zoo - 8 min drive - 8.2 km
Donald E. Stephens Convention Center - 15 min drive - 17.5 km
Getting around
Chicago O'Hare Intl. Airport (ORD) - 23 min drive
Chicago, IL (PWK-Chicago Executive) - 27 min drive
Chicago Midway Airport (MDW) - 38 min drive
Chicago, IL (DPA-Dupage) - 40 min drive
Melrose Park Bellwood Station - 5 min drive
Berkeley Station - 5 min drive
Melrose Park Station - 7 min drive
Restaurants
Starbucks - 18 min walk
McDonald's - 3 min drive
Ariston Restaurant - 18 min walk
Wendy's - 3 min drive
Baskin-Robbins - 3 min drive
About this property
Best Western Plus Chicago Hillside
Located near a train station, Best Western Plus Chicago Hillside is a great choice for a stay in Hillside. Guests can visit the fitness center for a workout or grab a bite to eat at Charlie's Restaurant, which serves lunch and dinner. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
238 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total, up to 80 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 6:30 AM–9:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Pool table
Golfing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Visual fire alarm
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Charlie's Restaurant - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: USD 100 per stay
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 2.00 to 12.95 per person
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Frequently asked questions
Are pets allowed at Best Western Plus Chicago Hillside?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Chicago Hillside?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Chicago Hillside?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Best Western Plus Chicago Hillside?
No, this hotel doesn't have a casino, but Rivers Casino (17-min drive) is nearby.
What is there to do at Best Western Plus Chicago Hillside and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Plus Chicago Hillside?
Yes, there's an onsite restaurant, Charlie's Restaurant.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 24, 2024
roxanne
roxanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Family
Nice
Christine
Christine, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 20, 2024
michelle
michelle, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Omar
Omar, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 14, 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Lavora
Lavora, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 28, 2024
There was black mold in my room and I told the guy at the front desk and he said he doesn’t have any other rooms available. Black mold is so bad to breathe in. They didn’t try to accommodate me at all
Verified traveler
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
Chanya
Chanya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Gerald
Gerald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Gary
Gary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
Great stay, helpful staff
Every thing was great
Debra
Debra, 7-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 28, 2024
Charisse
Charisse, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 24, 2024
I didn’t personally like the apartment for the price that I paid
Sathish
Sathish, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Jose a
Jose a, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Aug 13, 2024
Beverly
Beverly, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 12, 2024
Less service. Lost one day cleaning.fail the door lock.bad experience.
yalong
yalong, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Clean and friendly staff!!
Jennie
Jennie, 3-night romance trip
Verified Expedia guest review
6/10 Good
Aug 12, 2024
Ice machine never worked. Pop machine was empty. Coffee spilt in elevator not cleaned up. Wouldn’t stay there again.
Peggy
Peggy, 3-night trip
Verified Expedia guest review
4/10 Fair
Aug 10, 2024
The property said it had a pool, pool closed and hadn’t been open all year. One of two elevators was out of order. The ice machine didn’t work on our floor. We were not told any of this upon checking in. The building itself was run down. Bricks missing, air conditioners didn’t work well and was very loud, ceiling was crumbling, carpet was puckered.
I guess that’s what you get for the price you pay for a night.
The bed was decent and the room was quiet. We were on the top floor at the far end:
Molly
Molly, 4-night family trip
Verified Expedia guest review
2/10 Poor
Aug 10, 2024
David
David, 2-night trip
Verified Expedia guest review
4/10 Fair
Aug 7, 2024
A motorcycle event created a safety, fire and parking issue for the other guests at the hotel. They were loud well into the next morning for 2 days. Hotel staff and police didn't do anything. The elevator was broken on friday and they hotel staff said someone was coming to fix it that night but it was not fixed until sunday. The hotel's website says breakfast was complimentary but did not mention it would cost. Their business center had 2 desks/computers but only 1 worked and the printer never worked. I also learned there was a pool but it was closed. The management was not going to offer anyone a discount for this but when inquired they were willing to adjust my rate for the 1st night. When asked management said if guests were unhappy; they would have checked out. How does that work when a stay is booked through an agency and non-refundable after the fact? I learned the maid service only comes every 2 days so I put my trash and towels outside my room to be taken on the 2nd day but didn't get anything replaced in the room. I had to ask for replacements on 2 separate days. I put the do not disturbe sign on the 3rd night as no one came to take trash check on the room.
Rheame
Rheame, 4-night family trip
Verified Expedia guest review
6/10 Good
Aug 6, 2024
If was okay far from city
Emma
Emma, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2024
It was a little dirty, but mostly clean. The property looked at older than the photos shown. You are right by the interstate which is nice however if using public transportation know that you will need to use a bus to get the train to get around the city. 1 1/2 hour to downtown was our commute.
Emma
Emma, 4-night trip with friends
Verified Expedia guest review
2/10 Poor
Aug 5, 2024
Immediately upon check in there were bugs in the bed. The hotel itself felt unsafe and it seemed like people in around and near the hotel were not tourists. Very sketchy hotel. When I immediately checked out of the hotel and rebooked somewhere else there was no one even at the front desk to provide me with a receipt. I would love to submit photos of the bugs found in the bed but apparently an option to submit photos is unavailable. I guess if I were submitting photos of the Chicago skyline or a deep dish pizza that would be fine but if I need to submit photos of insects on the bed that's somehow unacceptable. I'm from NYC so I'm not faint of heart when it comes to sketchy areas but stay away from this trailer park ghetto.
Thomas
Thomas, 5-night trip with friends
Verified Expedia guest review
2/10 Poor
Aug 5, 2024
My room had bed bugs and when talked to manger she was very rude and told me I must have got them from outside