Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
Ottawa Fallowfield Station - 22 min drive
Rideau Station - 4 min walk
Parliament Station - 11 min walk
UOttawa Station - 12 min walk
Restaurants
JOEY Rideau - 2 min walk
Wilfrid's - 5 min walk
The Shore Club - 1 min walk
Bridgehead - 5 min walk
Tim Hortons - 4 min walk
About this property
The Westin Ottawa
The Westin Ottawa offers a fantastic location, putting you just a 5-minute walk from Rideau Canal and Rogers Centre Ottawa. Guests can indulge in massages, and Daly's Restaurant, one of 2 restaurants, serves breakfast. An indoor pool, a bar/lounge, and a 24-hour fitness center are other features. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Rideau Station is 4 minutes and Parliament Station is 11 minutes.
Languages
English, French
At a glance
Hotel size
492 rooms
Arranged over 24 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Pets
Pets stay free (dogs only)
Service animals welcome
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Covered onsite valet parking (CAD 55 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
24-hour offsite parking within 0.1 mi (CAD 30 per day)
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
Snack bar/deli
What to do
Racquetball/squash
Shopping
Working away
24-hour business center
Meeting rooms
Conference space (473612 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Built in 1984
ATM/banking
Safe-deposit box at front desk
Garden
Fireplace in lobby
24-hour fitness center
An indoor pool
Shopping mall on site
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
IPod docking station
50-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Refrigerator
Microwave (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Daly's Restaurant - This restaurant serves breakfast only.
The Shore Club - This restaurant serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: CAD 200.00 per stay
Optional extras
WiFi is available in guestrooms for CAD 10.95 per day (rates may vary)
To-go breakfast is offered for an extra charge of approximately CAD 5 to 25 for adults, and CAD 5 to 25 for children
Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)
Parking
Covered valet parking costs CAD 55 per day with in/out privileges
Parking is available offsite and costs CAD 30 per day (0.1 mi away; open 24 hours)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa
Frequently asked questions
Does The Westin Ottawa offer free cancellation for a full refund?
Yes, The Westin Ottawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Ottawa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at The Westin Ottawa?
Yes, dogs stay free.
Is parking offered on site at The Westin Ottawa?
Yes. Valet parking costs CAD 55 per day. Electric vehicle charging is available.
What are the check-in and check-out times at The Westin Ottawa?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Westin Ottawa?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are both nearby.
What is there to do at The Westin Ottawa and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes racquetball/squash. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and spa services. The Westin Ottawa also has a garden.
Are there restaurants at or near The Westin Ottawa?
Yes, there are 2 onsite restaurants.
What's the area around The Westin Ottawa like?
The Westin Ottawa is in Downtown Ottawa, a short 4-minute walk from Rideau Station and 7 minutes' walk from University of Ottawa. Travelers say that the hotel is in a great location.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Nov 16, 2024
Adam
Adam, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Xinwei
Xinwei, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Rebecca
Rebecca, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Jackson
Jackson, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 29, 2024
When we woke up in the am- 8 floors up- ants all along ground on window side
Disgusting
Laurie
Laurie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 28, 2024
Ali
Ali, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Excllent location and service
Alireza
Alireza, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 10, 2024
Emmanuel
Emmanuel, 7-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 9, 2024
Hotel valet, restaurant, lounge were all understaffed.
Hours of service were not adhered to by lounge staff.
Could not find room service info in the room.
Room was really nice, clean and a good size.
Check in was friendly and fairly quick.
Breakfast had a good selection.
Verified traveler
2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 9, 2024
Escapade à proximité.
Accueil rapide et agréable. Vue sur le Marché By et annexé au Centre Rideau. Salle de bain et coin café impeccables. La gamme de produits au thé blanc est sublime. Lit et oreillers super confortables. Par contre, le tapis et les petits fauteuils « blancs » auraient besoin d’être rafraîchis, leur propreté était douteuse.
Renee
Renee, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 7, 2024
Martin-Louise
Martin-Louise, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 7, 2024
ali
ali, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Rahila
Rahila, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 30, 2024
SEOK
SEOK, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Loved the bicycles on site for riding along the
Rideai canal.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Westin, Ottawa
It was a great stay. Wish the pool was open later. Excellent view
Heidi
Heidi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
Francois
Francois, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 22, 2024
A real disappointment
Our first room smelled horrendously of overpowering body odour - and the masking agent someone came to spray made no difference. The shower caulking was covered in black mould. We were moved to another room, which was cleaner but also smelled very bad. The cupboard doors were badly damaged. There are very few electrical outlets and only one of us could charge our phones at the bedside via the clock radio. The neighbourhood is a heartbreaking morass of the extremely marginalized and felt unsafe by early evening. Paying for parking via an app that required a precise time of departure was an unnecessary irritation and the confusion at the elevators due to new e-pads instead of buttons was inefficient. Sometimes new tech isn't better. This has always been our favourite Ottawa hotel but was terribly disappointing.
Gord
Gord, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Great location, everything is walking distance. Staff is great. Rooms are spacious.
LILIANA
LILIANA, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
We had an issue with parking and got a bill from the Mall when we checked out. It cost us $98 for one night. I was ask by your folks it I wanted valet Parking or Park myself. Not mentioned was that I had to go to the Mall to pay for parking ahead of departing the lot. We were on there one day. Request you have you folks identify this when folks arrive to prevent the from occurring.